Project Manager Management

SUMMARY

Results oriented, adaptive Project Management Professional (MCPM) with over 16 years of experience from establishment of Project Management Office(s) to Proven Leadership delivering high quality large scale, complex initiatives under tight time and cost constraints. Skilled Team Leader and Mediator able to build diverse, cross-functional teams, lead virtual teams in global technology and business projects from initiation to implementation, and influence team members, stakeholders and decision makers using mentoring and communication skills. Technology and strategy expert in managing a diverse portfolio of complex, high visibility, multi-tiered initiatives, risk and change management processes, extensive compliance and regulatory needs on project budgets over $15 million in the Financial (Insurance and Banking) and Department of Defense Domains.

TECHNICAL SKILLS & KNOWLEDGE

Methodologies: Agile/LEAN Methodology using Scrum Framework Waterfall Methodology Iterative Methodology Stage Gate Process Business Process Management (BPM) Software Development Life Cycle (SDLC) Risk Management Process Change Management Process Analytical thinker/problem solver

Project/Program Management: Project Management Office Creation Strategy Communication Excellence with all Levels of Leadership, Stakeholder, Team, and Vendor Relations Earned Value On-time, within budget, and delivering exceptional quality Project Management Body of Knowledge (PMBOK) Process Improvement Strategic Planning Program Management Adaptive

IT Initiatives: Web Based Implementations Application, Platform Data Conversions/Migrations Multi-tiered Application Implementations New Product and Software Development Compliance and Regulatory Downsizing, reorganizations and acquisitions Automated Work Distribution (AWD) Interactive Voice Recognition (IVR) TAI Reinsurance System Requirements/GAP Analysis Testing Strategies Training RFP/Contract Negotiations

Training/Software/Programming: Microsoft Project and Project Server VersionOne Microsoft Office Visio PowerPoint SharePoint CSC Cyberlife Administration Systems

PROFESSIONAL EXPERIENCE

TRANSAMERICA Cedar Rapids, IA

Senior Project Manager 2005 – 2015

Directed Information Technology and Business System Engineering projects from inception to launch, leading onsite and virtual teams representing 10+ functional areas and 40+ team members on 15 or more applications and platforms with budgets exceeding $15 million dollars.

Facilitated eight cross functional teams developing a new Health Insurance Web Site scaled for laptops, tablets, and smart phones for a vendor supporting our direct marketing products at a budget of $5 Million over 2 years.

Committed Compliance and Regulatory Project Manager:

oSuccessfully coordinated centralization of all Compliance and Regulatory projects resulting in ability to compare and prioritize all initiatives and directing efforts appropriately. Accomplished completion of 100+ initiatives, some with extremely aggressive deadlines determined by state legislation.

oA strong background working in the compliance/regulatory area including Payment Card Industry Certification (PCI), Anti Money Laundering (AML), Sarbanes–Oxley Act (SOX), Health Insurance Portability and Accountability Act (HIPAA), State Auditing and Privacy initiatives.

Promoted and guided the Compliance Team in early adoption of agile methodology as the Scrum Master. Created additional training materials and scheduled and delivered training in team and one-on-one formats, resulting in a successful transition

Headed reorganization projects transitioning functions and technology out of the Baltimore Office to the Florida, Texas, and Iowa Offices, impacting 130+ staff positions, reducing costs and improving efficiencies.

Directed project life cycle initiative converting multiple reinsurance legacy systems to the new TAI Reinsurance Platform leading to company-wide standardization; improving customer and end user experience and reducing overall complexity and cost of maintaining multiple systems. Managed RFP, contract negotiations and payments with TIA Vendor.

Project Manager 2000 – 2005

Directed Information Technology and Business System Engineering projects from inception to launch, leading onsite and virtual teams representing various functional areas and multiple team members on five or more applications and platforms with budgets exceeding $5 million dollars.

Established initial Project Management Office (PMO) within the company starting with our division as part of a four person strategy team.

oImplemented new project management software for standardized reporting, detailed tasks tracking, ability to track estimates vs actuals, and tracking resource skill sets and availability; this led to a new era in the ability of leaders to oversee all projects within the division.

oCentralized prioritization across the division while establishing standardized processes and documentation. Created training materials and conducted team and one-on-one training.

oContinued refinement and enhancement of the process to meet the continuing demands and growth of the division.

Organized introduction of Automated Workflow Distribution (AWD) in Cedar Rapids office to replace manual processing, resulting in the reduction of manual entry errors and missed tasks, and improving compliance with standardized processing rules.

Steered implementation and created work flow and documentation for the Interactive Voice Recognition Program leading to an improved customer and end-user experience and fewer tasks for customer service representatives.

Technical Team Lead 1995 – 2000

Managed day-to-day work of multiple Information Technology developers. Scheduled assignments, ensuring production goals were met; conducted yearly reviews and pay increases.

Supervised conversion of life insurance policy management system from LifeComm to Cyberlife.

oCoordinated tasks for five developers in conversion of functions and data from LifeComm to Cyberlife on a mainframe platform; resulting in enhanced capabilities and newer technology for policy maintenance functions of insurance contracts.

oStrategized and organized tasks for two developers on the New Graphical User Interface Platform (GUI) supporting new business processing functions. Attended technical training with the development staff to ensure capability and understanding during software implementation and provided backup and additional development aid when necessary.

Selected to lead the development teams in the Texas office processing health insurance. Traveled weekly for nine months while management determined the future state of the office. Successfully guided the technical teams through Y2K with no interruption of services to clients.

TRAINING IN PROGRESS

PMP Certification – Exam Prep in Progress

EDUCATION/CERTIFICATIONS

MCPM - Master’s Certificate in Project Management - ESI International through George Washington University

ALMI - Associate, Life Management Institute Certification - Life Office Management Associate (LOMA)

AFFILIATIONS

Cedar Rapids Humane Society

Project Management Institute (PMI)

PMI Eastern Iowa Chapter

National Association of Profession Women

National Association of Profession Women – Cedar Rapids Chapter

International OCD Foundation

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