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Customer Service High School

Location:
San Francisco, CA
Posted:
April 11, 2016

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Resume:

Shane Lucas

Decatur, AL

acubix@r.postjobfree.com - 256-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Direct Service Professional

CDD NCA INC. - Decatur, AL - September 2015 to Present Responsibilities

During the week I work at the Decatur Day program's workshop. I work one on one with mentally and physically handicapped individuals. I also teach two, one hr, classes on various topics related to skills needed in everyday life. On some weekends I also work at a group home where I monitor individuals during the day at their place of residence.

Skills Used

Skills needed and used include, life skills, cooking, cleaning, teaching, leadership skills and social skills with disabled individuals. My job duties at both places range from basic necessities such as bathing, changing, feeding and clothing to higher tasks like how to cook and take practice tests for their driving learner's permit. Construction Worker

E Tech Construction LLC - Hartselle, AL - January 2015 to August 2015 Responsibilities

Assist in various day to day projects around a job-site. Accomplishments

Increased production and job-site cleanliness

Skills Used

Manual labor. Lifting, shoveling, sweeping, using a power grinder to cut steel, pour concrete, install commercial doors, paint, stain, various carpentry skills etc. Temporary Employee

Lyons HR - Decatur, AL - November 2014 to December 2014 Responsibilities

Worked for Tek Enterprise Inc. as a temporary employee in packing and on a machine performing injection molding.

Accomplishments

Increased production in packing and was moved to an injection machine based on performance. Skills Used

Packaging, leadership skills, multitasking,

EMT-Paramedic

HEMSI - Huntsville, AL - September 2013 to October 2014 Responsibilities

Performed various life saving techniques in correspondence to national registry standards as well as the state of Alabama health department's paramedic scope of practice, to provide quick professional services to citizens of Madison County AL.

Accomplishments

Served citizens in a timely and professional manner. Skills Used

Alabama Board of Health Paramedic Scope of practice. People skills. Performing in stressful situations. EMT-B

First Response EMS Inc. - Decatur, AL - December 2012 to August 2013 Responsibilities

Drove ambulance and provided patient care as part of a BLS ambulance crew. Obtained patient vitals and provided basic oxygen therapy while monitoring patients throughout transport to various appointments. Accomplishments

Provided safe and enjoyable transport to patients. Skills Used

Alabama State Board of Health EMT-Basic scope of practice. People Skills. Head Lifeguard and Swim Instructor

Decatur Parks & Rec - Aquadome Pool - Decatur, AL - September 2011 to December 2012 Responsibilities

Guard pools, enforce rules, clean pools, maintain pool chemical balance, teach swim lessons (ages toddler

-13 yrs), perform emergency cpr and ensure all other guards under my supervision are performing their duties as well.

Accomplishments

Started as a lifeguard and was promoted to a Head guard position based on performance. Improved overall pool cleanliness.

Skills Used

Basic life support skills, leadership skills, cleaning and teaching kids how to swim. Lifeguard

City of Decatur - Point Mallard Waterpark - Decatur, AL - May 2011 to September 2011 Responsibilities

Guard pools, enforce rules, clean pools and perform various water and land emergency rescues as well as cpr when needed.

Accomplishments

Guarded pools and finished season without having any major incidents while I was guarding the pool. Skills Used

CPR, BLS, people skills, swimming and water rescues. Retail Parts Pro

Advance Auto Parts - Decatur, AL - December 2010 to August 2011 Responsibilities

Sell car parts, stock and clean store, install batteries and wiper blades and take phone calls. Accomplishments

Improved store cleanliness and generated revenue through good customer service Skills Used

Sales, people, janitorial, mechanic and customer service skills. Retail Parts Pro

Advance Auto Parts - Athens, AL - August 2010 to December 2010 Responsibilities

Sell car parts, stock and clean store, install batteries and wiper blades and take phone calls. Accomplishments

Improved store cleanliness and generated revenue through good customer service Skills Used

Sales, people, janitorial, mechanic and customer service skills. EDUCATION

Part Time Classes in General Studies to Emergency Medicine Calhoun Community College - Decatur, AL

2011 to 2017

Certificate in Paramedic

Northwest-Shoals Community College - Muscle Shoals, AL 2012 to 2013

Certificate in EMT-Basic

Lawson State Community College - Birmingham, AL

2011 to 2011

High school or equivalent

Austin High School - Decatur, AL

2009 to 2010

High school or equivalent

North Augusta High School - North Augusta, SC

2006 to 2009

CERTIFICATIONS

Medication Administration

Healthcare Provider

July 2014 to July 2016

Driver's License

March 2014 to February 2017

GROUPS

BPO Elks Lodge 655

2014 to Present



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