Human Resources Management

KRISTEN RAYMOND

**** * ******* **** ******, Arizona 85382

480-***-**** *******@*****.***

Human Resources

Staffing & Recruitment ~ Employee Relations ~ Performance Management

Accomplished, seasoned Director and Manager with comprehensive experience in Recruiting, Human Resources and Business Management. Strong communication, coaching, listening and interpersonal skills with the ability to relate to individuals from diverse backgrounds and build trusting relationships in order to gain support and achieve positive results at all levels within an organization. Background in strategic planning, recruitment and sourcing, employee relations, compliance, organizational effectiveness, organizational development, succession planning and performance management.

Leadership – Initiates constructive change; highly adaptive and able to sell the organization on change.

Resourcefulness – Impressive ability to find ways over, under, and through barriers.

Customer Focus – Extremely sensitive and receptive to both stated and unstated customer needs.

PROFESSIONAL EXPERIENCE

Human Resources, Recruiting and Business Development Consultant, AZ and CA 2011 – Present

Consulting for various organizations in the Arizona and California market to include corporate recruiting strategies, human resources project management, job descriptions, compensation analysis, and creation/development of employee handbooks, policies and procedures.

Williams Lea, Los Angeles, CA 2012-2013

Human Resources Business Partner

Territory included Arizona, California, Colorado, Kansas, Louisiana and Texas.

HRBP support for West and Central Regions

Focus on Employee Relations for over 300 employees totaling 59 remote sites

Supported leadership in finding and growing top talent for sites.

Work closely with operations on performance management

FORTNER AEROSPACE, Prescott, Arizona 2010-2011

Human Resources Manager

Reported directly to the Vice President / General Manager

Hired to restructure the entire company from management down – my focus was on operational efficiencies, which included structuring lean departments from facility layout to adequate staffing.

Facilitated the execution of strategic business plans, and built and maintained an engaged, committed and productive workforce while ensuring alignment with company values and culture.

Assessed business needs and developed programs to improve human performance and depth of talent.

Was able to quickly build relationships, gain credibility and partner with leaders and peers.

Involved in all aspects of HR from recruiting, benefits, coaching and administering progressive discipline to day-to-day employee relations.

Retrained management and employees in the transition from a “mom and pop” manufacturing environment to a corporate environment.

KRISTEN RAYMOND Page Two

PROFESSIONAL EXPERIENCE

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JEFFERSON WELLS, Phoenix, Arizona 2005-2009

Director, Human Resources and Operations

Reported directly to the Managing Director. Territory included Arizona and Nevada.

Managed two offices totaling over 75 employees, assisting the local Managing Director and Regional Director of Operations, and implementing strategic operations and HR initiatives.

Acquired Seattle HR territory in 2009.

Supported senior management in improving office operational procedures and overall performance, and defined key operations reports.

Directed employee relations, recruiting, and performance management/total rewards projects.

Provided HR advisory service to line managers, ensuring compliance with organizational policy, procedures and legal requirements.

Identified and managed the development of staffing alliances and partnerships.

Launched the first annual charity company golf tournament, synergizing interaction between parent and sister companies.

Won Power Award for Corporate Citizenship, presented to the office making the greatest contribution to local communities through business, social investment and philanthropy.

MEADE INSTRUMENTS CORPORATION, Irvine, California 1995-2005

Human Resources Director

Reported directly to the President of this publicly-traded company with over 500 employees, five manufacturing facilities and locations in Mexico and Germany.

Directed employee relations and communications during acquisition and integration of three companies (Arizona, Georgia and Germany).

Supervised office staff and collaborated closely with legal counsel, HR, and management in Mexico and Germany.

Traveled to company facilities to communicate and review programs, policies and procedures relating to operations and employee relations.

Recruited, hired and trained full-time and seasonal employees.

Established and administered all employee benefits, including Employee Stock Ownership Plan, 401(k) and medical benefits – negotiated rates with insurance brokers.

Mediated conflicts and advised management on diverse HR issues, such as turnover, morale and pay.

Developed and implemented employee communication, recognition, safety and self-confidence programs, including annual health fair and holiday parties.

Maintained employee turnover at less than 2% by fostering a positive environment that rewarded performance and promoted consistent, open communication between staff and management.

Led complex move from a 50,000 sq. ft. building to a larger 161,000 sq. ft. facility with zero production downtime.

EDUCATION

UNIVERSITY OF PHOENIX, Irvine, California, Bachelor of Science, Business Management, 2002

Human Resources Management Certificate, 1998, University of Phoenix

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