Operations Manager / Senior Executive Assistant

SHAWNA MURPHY

**** *. ****** ****. ******* Beach, CA 92661 • *************@*****.*** • 714-***-**** SENIOR EXECUTIVE ASSISTANT/OPERATIONS MANAGER

Polished Senior Executive Assistant and Operations Manager with 12 years' experience, planning and directing business for the CEO and high level executives. Recognized for superior business acumen and poised in high pressure, fast paced business environments. Utilized project management principles to independently plan and direct high-level business affairs. Demonstrates team leadership and uses powerful verbal and written communications to foster open relationships while maintaining confidentiality. CORE COMPETENCIES

• Manage general multi-business operations • Complex Problem Solving

• Train and supervise administration and Management • Sales and Marketing for multiple businesses

• Advanced MS Office, Website Development • A/P and A/R credit and budget administration

• Human Resources and payroll • Research and coordinate project management NOTABLE CAREER HIGHLIGHTS

• Opened and Managed Primal Justice in 2010 as a start-up company, developed and operated all business operations, trained new staff and contractors, which led to profit in the first 6 months of business.

• Opened and Managed Primal Energy in 2012 as our 2nd start-up company, driven by the desire to succeed, helped take our 2nd building from concept to creation in under 60 days. Held full planning, operating, marketing, HR, and management responsibilities. There were 3 smaller businesses operating inside Primal Energy.

• Contributed to writing our own Personal Training Certification in 2013, containing content that is used to educate pre- med students and advanced personal trainers. Currently in the process of being accredited.

• Assisted CEO/President with opening a 3rd business Axis Research that is a medical facility, performing operational tasks such as state paperwork, T.I. construction plans, investor presentations, and building set-up operations. The business is a multi-million dollar facility now used in all medical fields. PROFESSIONAL EXPERIENCE

Primal Justice/Primal Energy, Irvine, CA 2010–2016

~ Full service, professional services facilities that housed 5 businesses in revenues over 1 million per year ~ Senior Executive Assistant, Operations Manager

• Implemented and created operational procedures for several start-up companies.

• Slashed payroll administration costs 30% by negotiating pricing and fees.

• Managed correspondence, telephones, files, C-level travel accommodations, and calendars.

• Prepared sales and expense reports, responsible for A/R and A/P for multiple companies.

• Designed marketing materials and company websites, saving the company 40% in the monthly marketing budget.

• Created presentations and marketing decks to present to potential business partners and opportunities.

• Performed payroll and HR functions for 5 companies.

• Supervised construction projects to be completed on time and stay within budget on commercial buildings.

• Successfully managed over 30 contractors and employees.

• Maintained multiple schedules and confirmed appointments for executives and management.

• Liaison between C-Level executives, clients, and business partners. 24 Hour Fitness, Irvine, CA 2006–2010

~ 24 Hour Fitness is a leading health club industry pioneer, serving nearly four million members worldwide ~ Fitness Manager

• Hired as a personal Trainer and was promoted within 6 months of hire, and managed a staff of over 20 employees.

• Hired and trained all new employees on staff and increased department revenue by 25% compared to previous months.

• Maintained wellness and fitness-related schedules, records, or reports.

• Managed fitness facilities, ensuring safe facilities.

• Hit monthly quota on club sales to achieve bonus.

• Managed all sales and client relations

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