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Customer Service Representative

Location:
Chicago, IL
Posted:
April 11, 2016

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Resume:

NANCY AGUILAR

*** **** *****

West Chicago, IL **185

630-***-****

acubch@r.postjobfree.com

EDUCATION

*/**** – 6/2013

Community High School

West Chicago, IL

High School

*/**** - */****

Technology Center Of DuPage

Career/Technical

Certified Nursing Assistant Program Acquired Skills:

-Communication Information

-Basic Nursing Skills

-personal Care Skills

-Basic Restorative Skills

-providing Mental Health and Social Service Needs

-Providing Resident Rights

8/2013 – present College Of Dupage Glen Ellyn, IL

Experiences

Kenneth Cole Retail Job Chicago Premium Outlet

Blvd, Aurora, IL 60502

- Assisting customers with questions, needs and purchases.

- Attending weekly sales meetings

- Preparing merchandise for display.

- Assisting customers with purchase decisions

- Ensuring that all customers receive excellent service through direct salesmanship, and prompt and courteous service

- Cultivating successful relationships with retail customers

- Completing each transaction in a quick and efficient manner

- Identifying customer requirements

- enter data to the computer

- Provide product information to customers

- Use open-ended questions to determine customers needs

- To meet or exceed sales goals

- Answer phone

Ball Seed Horticultural Company “ Seed Distribution Center” 622 Town Road

West Chicago IL 60185

-Stuff & Bundle ( sealing flower seed orders)

-Packaging

-Do seed samples

-Organized work orders so they could be confirm

St Patrick’s residence Nursing and rehabilitation 1400 Brookdale Rd

Naperville IL, 60563

-Bathing ; Dressing

-Feeding

-Monitor and record bowel movements

-Answer call bells and make rounds

-Take and record vital sings

-Record Activities Of daily living on flow sheets

-Assist Nurse with admitting, transferring, and discharging residents

-Assist Nurse in giving treatments and examining residents

-Make beds

-Provide post mortem care

-Care for multiple residents in the facility

First Transit “Customer Service Representative” 799 Roosevelt Rd, Bldg.

4,Suit 200 Glen Ellyn, IL

60137

-Provide bus and train schedule and fare information to inbound callers.

-Provide trip planning information.

-Provide information on public transportation passes, tickets, and vouchers.

-Provide information on reduce fare or ride free permits or programs.

-Stay up to date with RTA, CTA, Metra and Pace website information.

-Meet or exceed established performance requirements.

-Answer at least 20 calls per hour

-Treat each caller with courtesy and respect the caller’s right to privacy.

-Maintain confidentiality of medical and personal information in accordance with HIPAA agreements.

ACTIVITIES & AFFILIATIONS

Present – Present

AWARDS/HONORS

10/2012

CPR Certification

American Heart Association

- Save Lives

-Build Healthier Lives

REFERENCES

Available upon request.

Nancy Aguilar

940 Hahn Place,

West Chicago IL 60185

630-***-****

REFERENCES

Cindy Simon

Supervisor at Seed Distribution Center

Ball Seed 622 Town Road

West Chicago IL 60185

630-***-****

Carah Loiacono

0S060 Kerry CT

Windifield, IL 60190

847-***-****

acubch@r.postjobfree.com

Corrine Muller

Kenneth Cole manager

Chicago Premium Outlet

Blvd, Aurora, IL 60502

630-***-****



Contact this candidate