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Customer Service Management

Location:
United States
Posted:
April 11, 2016

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Resume:

Education: Penn State Altoona, **** Ivyside Drive, Altoona, PA 166**-****-****

Bachelor of Science in Business Management

Program of Emphasis - Marketing, Management, and Communications

GPA of 2.8

Graduated December 2014

Skills:

Advanced computer skills in Quick Books Desktop, Microsoft Excel, Power Point, and Word

Analyzing statistical models and using quantitative methods of business analysis

In depth study of management, marketing, and advertising methods

Knowledge of financial methods and markets

Vast knowledge of cash operations

Business Communication and multiple presentation skills

Work

Experience: First Quality 2016-Present

Forklift Operator

Correctly and efficiently move product between delivery vehicle, staging areas, and storage

Perform minor maintenance on equipment and report complex issues to management

Use radio frequency equipment to complete assigned product movement tasks

Oversee new operators to minimize safety issues and team improve performance

Pull products for shipment at world wide locations

Office Imagining Solutions 2014-2015

Lewistown, Pa

Service Manager

Use QuickBooks to receive inventory

Facilitate customer purchases

Dispatch office technicians

Create work orders

Organize technician routes for quick customer satisfaction

Handle accounts receivable and accounts payable responsibilities

Handle WIP for copy counts inventory

Negotiate with supply vendors

Track and schedule incoming shipments for assured delivery

Analyze data trends within the company

Fulfill company purchase orders

Chipotle Mexican Restaurant 2013-2014

Food Preparation Altoona, Pa

Greet incoming customers with a positive environment

Assemble customers personal order to their satisfaction

Work in a team oriented environment to achieve efficient business

Work cooperatively in an assembly line type production for fast paced production

Clemens Landscaping 2007-2016

Landscaping Technician and Supervisor Mount Union, Pa

Utilized time management skills by meeting deadlines for all jobs

Fulfilled various landscaping needs with excellent customer service

Meet with perspective clients for potential jobs

Negotiate with supply vendors for best job outcome

Lead in a team oriented environment to complete quality jobs

Volunteer and Awards

Special Olympics Staff

Assistant Basketball Coach

Little League Baseball Coach

Future Collegiate Athlete Scholarship

References:

Justin Price

Business Analyst II,

acubc3@r.postjobfree.com

301-***-****

Joe Komir

Elementary School Teacher and Varsity Basketball Coach

acubc3@r.postjobfree.com

814-***-****

Jim Miale

Assistant Vice President, Commercial Lending, Erie Bank

acubc3@r.postjobfree.com

814-***-****



Contact this candidate