Manager Sap

Alan Peterson

Cumming GA

Phone: 770-***-****

************@*********.***

PROFILE: I have over 20 years of experience in SAP. I specialize in the technical areas of SAP Basis Administration, Architect, system upgrades, Migrations and implementations. My deep knowledge of SAP allows me to blend both functional and technical knowledge with expert management skills. This experience, combined with my expert knowledge of SAP ASAP Methodology and Solution Manager, resulting in flawless project execution and resource management. My background is supplemented with experience in installation, upgrades, operations, performance tuning, Network Administration, System and Network Security, VMware, SAP Security, Windows NT, UNIX

Roles included Pre-Sales, Unix and Windows System Administrator, Software Development and Support, Basis Administration, Technical Team Lead, Security Lead, SQL Server, DB2, Oracle, Sybase database administration and Business Owner.

I have very strong product knowledge and excellent communication and leadership. I have lead daily and weekly status meetings with Clients. Experience in the Public Sector, Automotive, Pharmaceuticals, Chemical manufacturing, Mill Products, Energy and Service industries. While employed at SAP America, I completed SAP Basis qualification.

Skills

NetWeaver 7.31 Ehp1 BI

BPC 7 installation

Installation and upgrade of SCM and Live cache

SAP ECC 6 Migration of Windows SQLServer to VMware.

SAP system migration.

Tivoli Maestro Upgrade, from 8.03 to 8.06.02

Installed DB2 V9.7 Fix Pack

ECC 6 Ehp4 upgrade in a SAP Utilities environment PI, CRM and BI

Configuration of CRM IC Web-client

SAP Quick Sizing on Windows, Linux servers and MsSQL, Oracle and DB2.

Upgrade of ECC EhP6, HR landscape to EhP4, upgrade of Vertex to 6.0.5.

Backups of EMC cloud disk storage

BI/BW installation and upgrade

BWA performance and installation

HANA installation 2 years

Oracle database 8 years

Unicode 4 yrs

Clearances:

Previously held, Secret, CNWDI, TS - SCI w/ Poly

Certifications:

CompTIA Network+ certification

Computer Associates Pre-Sales Unicenter TNG System Engineer

SAP America Basis Qualified/Employee Certified

PROFESSIONAL EXPERIENCE

ADP Consulting Senior SAP Basis 11/2015 - Current

Springfield MA

Perform SAP Basis tasks onsite at Smith & Wesson. System Monitoring, patches. Installation of new SAP Content Server for Invoice storage to SAP. Resolve production performance issues, printer issues, sap queues, perform transports, and resolve SAP trouble tickets.

Update solution manager dashboards for alert and trend monitoring. Resolve configuration issue with solution manager for Early Watch Reports.

ADP Consulting Senior SAP Basis 3/2015 – 7/2015

Atlanta GA

Woking as Technical PM at Virtustream. Installation of Solution Manager with HANA. Systems installed in cloud for IBM services.

Resolved HANA database issue of inconsistent table reactivated table. Manage technical installation of ecc, solution manager, bw, bobj

Telesto Group Senior SAP technical developer 10/2014 – 3/2015

Richmond VA

Perform Pre-Sales TDMS proof of concept of ECC and BW. This was to take a copy of ECC & BW then create QA systems with a reduced volume set and scramble sensitive data. Developed Technical Project Plan to track this effort. installed ecc system in VMware clound for proof of concept.

ADP Consulting LLC Senior SAP basis consultant

Empire Distributors 10/2014 – 12/2014

Atlanta GA

Performance review of recent implementation of ECC and BW. Implemented changes to number of dialog work procces to improve performance, recommendation on SQL/server database configuration. Increased database file size to reduce frequent small increments.

01/2014 – 06/2014

OpenSAP Training. Business Suite on HAHA, Open SAP Intro to HANA, OpenSAP Rapid Deployment

Hanes Brands 06/2014 – 09/2014

North Carolina

SAP ECC 6 Migration of Windows SQLServer to VMware. SAP System copy.

Physical to Virtual Homogeneous system copy of ECC and Solution Manager from Windows

2005/2008 to VMware. Executed Java Export/Imports. Installed BSI taxware. Technical verification of HANA installation.

Intelligroup/NTTData 10/2011 – 12/2013

Atlanta GA

BI 7.31 Pre-Sales Proof of Concept Project 09/2013

Systems installation and configuration of NetWeaver 7.31 Ehp1 BI proof of concept for input to RFI. HANA installation.

SAP Accelerators Project 04/2013 - 09/2013

Installation and Configuration of SAP Accelerators in cloud environment Images made of these systems used for quick proof of concept or development systems in cloud. Develop Pre-Sales information for RFI and RFP’s

RFP support 04/2013 - 09/2013

Pre-Sales technical input for customer RFP’s. SAP Quick Sizing on Windows, Linux servers and MsSQL, Oracle and DB2. Compiled Database recommendations and sizing. Build of SAP ECC and Solution Manager in NTTData cloud and demo of Content Server to Client. Provide Technical slides for Sales presentation. Landscape design and sizing for PI/SCM systems

GE Maestro Project 02/2013 - 04/2013

Technical team leader for Tivoli Maestro Upgrade, and Migration from 8.03 to 8.06.02. Install

Tivoli Workload scheduling on new Linux servers. Installed DB2 V9.7 Fix Pack. Demonstrated to client automated DB2 database functionality for backup, event monitoring and automated Health responses.

Coca-Cola Refreshments 01/2012 – 01/2013

Provide staff augmentation and architecture for landscape support of global ECC 6, SRM, HR, BPC, BI/BW,

Data Services, Portal. Upgrade ECC 6 EhP4, upgrade of Vertex to 6.0.5. System refreshes from DB2 HSC copy. Implemented early watch, solution monitoring/administration, service level reporting, Maintenance optimizer in solution manager. Monitored backups and Performance Tuning. BWA performance.

Conducted periodic recovery tests for local and disaster recovery.

Siemens SAP Consultant Pro 01/2011 – 9/2011

BlueBonnnet 04/2011 – 06/2011

Texas

ECC 6 Ehp4 upgrade in a SAP Utilities environment PI, CRM and BI. Provide technical presentations to client during blueprint phase. Use Live Tools and RBE during blueprinting. Provide sap technical information for RFI. Install SAP security library for SSL Https. Assist client Basis team with configuration of CRM IC Web-client bill display based on Proof of concept from IS-Utilities. Activate Ehp4 Switch

Framework for ISU_CRM_1. Worked with Blueprint team on CRM BP replication, number range and grouping. Provide documents on troubleshooting BP message queues.

City of Tacoma 02/2011

Washington

ECC 6 Ehp4 upgrade in a SAP Utilities environment. Provide technical presentations to client during blueprint phase. Assist client Basis team with issues during client copies for testing utilities functionality. Involved in discussions on database migration to sqlserver.

Virtustream Senior Consultant 07/2010 – 12/2010

FCC

Maryland

Performed physical to virtual Cloud Sap migration and architecture for a Manufacturing company. This implementation has provided a 40% cost reduction in system support. This SAP Cloud implementation is the largest to date. I configured CCMS alerts as SNMP traps sent to What’s-Up Gold software for monitoring and alerting. I set up Redwood for Job management. System copies for testing and training. Worked with the Backup team to ensure proper backups of EMC cloud disk storage. I configured Early Watch Reporting in Solution Manager. Transports in the SAP environment to support concurrent ERP development Projects. As part of the Production support team I provided daily monitoring tasks and on-call 24x7 support.

Computer Sciences Corporation Senior Consultant/Manager1 0/2005 – 06/2010

DODDS-E

Germany

I was the Network system support for 81 DOD schools in Europe. Perform ghost re-image of desktops. Install software via CA Software Delivery program. Support of landscape, including 12000 desktops, e-mail servers across Europe. Installed Linux servers for use by Technical staff.

BIW

Rhode Island

I was the Technical Assessment Lead for a Naval Shipyard, where I performed the assessment of the Client landscape and the impact of future SAP projects. I provided direction on client landscape and system architecture for support of ECC and BWA upgrade as well providing recommendations to ensure production support during multiple project implementations.

TAESL

Atlanta/Texas

I was the Technical SAP Basis Lead and was responsible for the resolution of STMS Transport issues as part of SAP Basis production support. I resolved system issues with jobs not completing by extending the Oracle Database Index table.

BIW

Rhode Island

Technical Lead for a Naval shipyard during production support phase. My role was to assist in the resolution of a Production client copy process that was failing. I led troubleshooting and architecture review discussions with the client support staff. I proposed increasing the Swap Space and adding Background processes to the System.

ETP

Texas

I was the sap basis admin Technical and Security Lead on a SAP upgrade project. My primary responsibility involved role and profile remediation from SAP instance consolidation and ECC 6.0 Netweaver upgrade. As the Security Lead, I evaluated and recommended the action items in order to accommodate the new user requirements related to the upgrade functionality changes. I modified the roles and profiles in this ECC 6.0 'Sandbox'. I supported the upgrade team during their testing with security issue resolution and performed role and profile adjustments. In addition, I provided additional investigation and resolution of authorization errors in existing production systems. I identified authorization checks causing transactions to fail or cause access problems across the systems.

TAESL

Atlanta/Texas

I was the Technical DBA Lead and was responsible for the resolution of Oracle data issues as part of post implementation support. Third party interface product stored data from SAP iDocs in a separate Oracle Database and an error with duplicate data records was reported in System errors. I resolved the issue by providing scripts that deleted duplicate Oracle data in tables so new records did not conflict. Technical Lead for a SAP ECC 6.0 upgrade. Installation of SAP

4.5B Support Packs and Correction Request Transports required for IS&D. Solaris UNIX migration to new systems using virtual containers

CSI Leasing

Atlanta

I was the Technical SAP Basis Lead for migration of Microsoft Windows Servers and Microsoft SQL. SAP server migration from SAP Hosting to CSC Hosting. Homogeneous system copy performed on ECC 6.0, CRM and BI 7.0. Installation of Solution Manager.

Smurfit Technical Consultant

St.Louis

My duties consisted of production monitoring of US and ASIA landscapes consisting of cProjects, ECC 5, BI 3.5, Trex and Vertex. Responsible for the support of the ECC 6/BI 7 upgrade, implementation.

IGM

Winnipeg Canada

System architecture of new SAP ECC 6, BI 7.0/BCS implementation. I lead a team involving

Networking, Systems, Desktop and operation support to resolve an intermittent connectivity problem effecting remote users. I provided Network DNS and name resolution that was casing this issue and provided recommendations that resolved the issue. I provided technology training to client support personnel on new NetWeaver products as well as implementation of Solution Manager 4.0, Maintenance Optimizer, SAP Early Watch reports and self-directed optimization system checks

Southco

Pennsylvania

Installed Solution Manager and configured SAP Early Watch reports. I lead the resolution of PI connection issues with development team. Assist Hosting team with installation and configuration of remote systems.

CGI-AMS Senior Technical Architect 3/2003 – 10/2005

Fulton County Senior Technical Architect

Atlanta

Implementation on the Performance Management Budgeting and extensions configuration of

PB 1.5.1 with a successful go-live. I was primarily responsible for the Advantage 3.x conversion of Budgets, Balance Sheet Accounts and Open Purchase Orders, as well as loading Vendor Data and User Security documents via database scripts. Osdb migration from mainframe to windows server/sqlserver.

Provided training to client on Data Conversion with Data Integrator.

Anne Arundel County Public Schools Senior Technical Architect

Virginia

System configuration and Data Conversion on the Finance Project. I took the initiative to expand his understanding of the technology surrounding the ADVANTAGE ERP, and applied his experience and broad knowledge in areas that were not limited to his current role or responsibility. I also developed Nightly Cycle scripts and assisted Client with deployment. I provided technical architecture training to client staff and developed tools and processes for efficiently resolving technical issues to successful go-live, e.g. Automated scripts to restart Servers and Interface automation. I displayed a strong knowledge of relational database concepts, Data Junction, and ADVANTAGE Job Framework (batch) processing, which are an invaluable part of any ADVANTAGE implementation. Osdb migration from mainframe to windows server/sqlserver.

Olmsted County Senior Technical Architect

Minnesota

Data Conversion and Nightly Cycle setup on the Finance Upgrade from mainframe to Windows/SQL Server. I worked with the client to devise a creative solution for preventing access to the system after a System Assurance failure during the nightly cycle. Developed interfaces between ADVANTAGE 2.x and 3.x. Osdb migration from mainframe to windows server/sqlserver.

Cobb County Senior Technical Architect

Atlanta

My duties as Technical Consultant consisted of Data Conversion on the Finance Project with

ERP Advantage documents and interface conversion between ADVANTAGE 2.x and 3.x. I worked closely with the client technical team members to finalize the interface automation and performed support in successful go-live of Advantage 3.1.Osdb migration from mainframe to windows server/sqlserver.

AMS Product Engineering Senior Technical Architect

Virginia

I developed his Data Junction expertise and understanding of the baseline conversion process while on the Product Engineering Group which led to several key roles on ADV 3 implementations, during which I gained valuable experience with different types of AMS ADVANTAGE interfaces and conversions.

Professional Independents 10/2002 – 3/2003

International Paper

Memphis Tennessee SAP Basis Technical Consultant

Upgrade R/3 4.5B to R/3 4.6C. Installation of CRM 3.0, middleware products, message queues, java stack; J2EE Server, TREX, Internet Pricing. Applied support packs for Web Application Server, R/3 and Mill Products add-on and Enterprise Portal Plug-in. Backup support for R/3 4.5B production landscape including HR4.6C, APO/SCM 30A, BW 30B, EBP E-Commerce 30B, Workplace 2.11, ITS 4.6D ITS 6.10 and Mill Products add-on installed on IBM and Sun Servers.

SAP America 11/1998 – 6/2002

King Pharmaceuticals SAP Basis Technical Consultant

Tennessee

Installation of Value ASAP 4.6C for Pharmaceuticals. Installation of R/3 4.6C SR2 system,

Pharmaceuticals 4.6CV2 and loading of Master Data for Preconfigured System. I downloaded SAP Part 11 Enhancements in preparation of installation. I developed client strategy to support Pharmaceutical QA. I assisted with implementation of RF Console. Worked with QA department to develop Installation Qualification Document for system Installation.

Mrs. Smith’s Bakery SAP Basis Technical Consultant

Atlanta

I performed remote upgrade of R/3 3.1I to 4.6C SR2.

International Paper SAP Basis Technical Consultant

Memphis Tennessee

Upgrade EBP 2.0C environment to 3.0A.

Configuration on SMOH tables for Business partners and internet procurement. I performed the Note Assistant configuration and provided direction for Solution Manager Pilot.

Cooper Cameron SAP Basis Technical Consultant

Texas

SAP EBP 3.0A Installation. I assisted with problem resolution of EBP functionality. I supplied list of SAP notes to resolve EBP E-Commerce application issues.

Dominion SAP Basis Technical Consultant

Richmond Virginia

I configured ITS to support CATS rollout to existing landscape.

Applied notes and ITS patch for issue resolution of load balance to application server.

Performed Load testing with Mercury Interactive WinRunner for 16000 Users HR rollout. I performed the 2.0B to EBP E-Commerce 2.0C upgrade. Performed the upgrade to ITS

4.6DC4. Performed Requisite Catalog 3.0 and 3.2 upgrade.

Halliburton SAP Basis Technical Consultant

Texas

Performed the EBP 2.0C installation. I applied Notes to EBP environment for Basis and Functional issues, Kernel Patches and EBP Support Packs. Installed ITS & Requisite 3.0 Catalog.

Mercedes Benz SAP Basis Technical Consultant

Alabama

I performed the Installation of R/3 46C SR2 on AIX 4.3.3 with Oracle 8.1.7 in preparation for installation of Discrete Industries Add-On

WestVaco Corporation SAP Basis Technical Consultant

South Carolina

I provided support for the R/3 46C project installation providing environment for R/2 migration. I provided technical support for ASAP system upgrade. I performed OSS problem escalations and system performance monitoring for project go-live. Installation of APO/SEM 3.0A, ITS cluster environment for EBP, ESS, BW and R/3 webgui. I assisted in resolution of several Citrix issues. Installation of IS-MP 4.6C and support packs into R/3 environment. I provided support of Brazilian localization with R/3. I provided troubleshooting assistance for TCP/IP network disconnects due to network re-transmits. I installed Note Assistant on the APO/SEM systems. I resolved several configuration issues with the BEX browser for BW. Installation of BWA I provided troubleshooting; configuration and installation support of Business-to-Business E-Commerce 2.0B for Phase 1 implementation. I resolved Business-to-Business configuration issues to the Requisite catalog allowing the E2E project to continue. I provided raining to technical support team in support of Business to Business, ITS and Requisite Catalogs. I performed the installation of CRM and APO/SEM 3.0 prototype projects. I performed the My SAP workplace upgrade to 2.11 from 2.10 for development.

Phifer Wire SAP Basis Technical Consultant

Alabama

I provided QA technical review consulting for ASAP Installation project. I resolved configuration issues with Knowledge Warehouse and brought the application on-line. I provided assistance and documentation on how to configure ISDN dialup for OSS connection. Configuration of transport system for system landscape.

International Paper Sap Basis Technical Consultant

Memphis Tennessee

I provided Implementation support and training of SAP's Business-to-Business E-Commerce version 2.0A and 2.0B. I performed Installation support and training on Requisite catalog in support of Business to Business. Installation support and training on SAP Internet Transaction Server for Business-to-Business landscape. 4.6C upgrade to Human Recourse's landscape. I provided SAP support involving International Paper’s sizing and capacity planning with Sun Microsystems. I provided technical support for the Viking HR e-Business pilot project. I installed My SAP Workplace and configured connection to Microsoft Middleware server.

Checkfree Corporation SAP Basis Technical Consultant

Atlanta

I provided troubleshooting and configuration support of Business-to-Business 1.0B. I resolved Business-to-Business connection issues to R/3 system allowing project to continue.

The Coca-Cola Company SAP Basis Technical Consultant

Atlanta

Technical Implementation of SAP's R/3 version 4.0B using the Accelerated SAP Methodology. Support of Go-line and the Internet Transaction Server configuration for Employee Self Service. I installed Microsoft Windows servers and configured for Internet transaction support. I implemented SNC secure communication via Frame Relay using SAProuter installed on Windows Servers. I provided planning and implementation of the R/3 Kernel, Computing Center Management System, Change and Transport System, Database and Operating System Platforms, Security, Front-end Services, Installation, Internet Transaction Server and Communication Services. The Coca-Cola Company went live with R/3 in April 1999 without issues or problems. I performed the installation of Business-to-Business Procurement version 2.0A. Upgrade of Business Warehouse, Human Resource and SAP R/3 4.0B to 4.6B.

Computer Associates 1998

Unicenter Pre-Sales Specialist

Atlanta

My responsibilities included the installation and presentation of complete suite of Unicenter TNG products at customer locations. I provided consulting services to the customer as required. I installed Microsoft Windows servers, connected these to client network and configured Network management TNG product to scan client environment. Presented on-line Demo of software distribution and tracking for compliance. Demonstrated event management via SNMP packets and implemented automated system response. During demonstration performed Window server re-install and configuration. Installed Production TNG to support Digital Polycenter system product. Demonstrated the use of Linux firewall capability for a client. Provide CA Unicenter technical information for RFI and RFP’s.

Digital Equipment Corporation

Huntsville Alabama, United Kingdom/England

Provide Pre-Sales technical input for RFP of System and Software support.

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