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Customer Service Human Resource

Location:
India
Posted:
April 11, 2016

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Resume:

MEHAK DHAWAN CONTACT NO: 987*******

EMAIL ID:acubbn@r.postjobfree.com

Objective

To acquire a position in the Human Resource department and gain practical knowledge in the field and utilize my German Language, organizational, and customer service skills thereby enhancing my interpersonal competence.

Educational Background

Graduation

Daulat Ram College, Delhi University, B.A (Hons) Psychology July 2012 – June 2015 o Graduate with First Division

o Completed a projected on the role of culture in IHRM(International Human Resource Management)

(Focused on IBM’s 360 degree Feedback)

o Research and presentation on Work life Balance of Cabin Crew of Aviation Industry (Indigo Airlines). Foreign Language

Fluency in reading, writing and speaking in German

- Level B2.1 certified in June 2015 from Goethe Institut, Delhi School

Mahavir Senior Model School, Commerce with Mathematics April 2000-March 2012 o Distinction in all Subjects in Class 12(CBSE Board Examination) o Certificate of Excellence in Psychology, Business Studies, Accountancy. Professional and Volunteer Experiences

o Greymeter Services Pvt. Ltd., Internship, Noida September 2015- November 2015

- Critically analyzed the requirements of the business and devised an action plan to solve the issue as to why retail outlets are losing their business share to e-commerce sites.

- Devised an idea of an event or series of events which will help build fame for the Renault brand across India. o Worked part time as an “International Relationship Officer” with Savitiri Jewelers. Catering and treating their German clients thereby expanding business proposition for them and learning to deal and helping my personality grow in a yearlong dynamic environment.(JUNE,2014 - JULY,2015) o Worked as a part-time human resource recruiter for a start-up fashion brand “CLOTCHE”, an apparel wear firm focusing on designer bags and clothing. This helped in learning how to form applications for the candidates and also arranging telephonic and face-to-face interviews with them. And thereby hiring required staff. o Completed a Research Project on level of happiness in college students of Delhi University. o Volunteered for Leaders for tomorrow as part of plantation drive o Volunteered for National Service Scheme, visited an Old age home, and donated stationary and other stuff. o An active member of Umeed- A Drop of Hope, an NGO formed by the youth with the motto of helping each and every human being who needs help.

Other Relevant Information

An active blog writer on my blog “Positiveinstellung” consisting of motivating and positive write-ups.

Proficient in MS Office tools, SPSS, C++ and Good communication and motivational skills

Ability to focus on prompting business growth by proving better services and leadership qualities.

Ability to work in a fast-paced, deadline oriented team environment

Member of AIESEC (Association of students in economic and commercial sciences) during the first year Of college and represented my college as a part of campus ambassador program

Attended and successfully won runners-up prize at YOUNG INDIA CHALLENGE 2015 by HUMAN CIRCLE



Contact this candidate