Sales Manager

COURTNEY ROBERTS

Career Focus

I am the type of person that's a fast learner, team player, and not afraid to get the job done. If it a long shift I'm use to work long hours

Summary of Skills

Client acquisition

Product management

Process development

Team building

Natural leader

Employee engagement

Collaborative

Adaptable

Leadership mentoring

Tactical execution

Accomplishments

Fielded and processed up to 30 calls per day.

Fulfilled all supervisory duties when Store Manager was on vacation. Supervision

Supervised team of three staff members.

Competitive Analysis

Performed competitive analysis to make recommendations for future company growth. Professional Experience

Sales

September 2015 to Current

RENEGADE HARLEY DAVIDSON Alexandria, LA

Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day. Participated in various incentive programs and contests designed to support achievement of production goals. Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts. Managed organization's largest region and performed full sales cycle duties, increasing annual sales by 60%. Retained and ensured proper handling and care of 150 existing client accounts. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. Developed promotional programs to optimize revenue levels. Kitchen Supervisor

July 2014 to September 2015

WILDWOOD PIZZA Alexandria, LA

Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.

Optimized profits by controlling food, beverage and labor costs on a daily basis. Accepted payment from customers and made change as necessary. Assisted co-workers. Assisted diners with seating as needed

Sales Associate

June 2013 to March 2014

GNC Alexandria, LA

l Greeted customers in a timely fashion while quickly determining their needs. l Recommended merchandise to customers based on their needs and preferences. 710 Broadway Ave, Alexandria LA 71302

Home: 318-***-**** - Cell: 318-***-**** - ********@*****.*** l Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

l Responded to customer questions and requests in a prompt and efficient manner. l Contacted other store locations to determine merchandise availability. l Engaged with customers in a sincere and friendly manner. l Completed all cleaning, stocking and organizing tasks in assigned sales area. l Prioritized helping customers over completing other routine tasks in the store. l Built relationships with customers to increase likelihood of repeat business. Direct Care

January 2007 to May 2013

ST.MARY'S RESIDENTIAL TRAINING SCHOOL Alexandria, LA l Provided patient education.

l Assisted patients with bathing, dressing, hygiene and grooming. l Helped residents with bathing, dressing, feeding, lifting and transferring. utility worker

June 2006 to November 2006

Universal Sudexho Harahan, LA

l Duties include bussing, cleaning, dishwashing and set-up and breakdown of work stations, Sweep, mop, clean showers, toilets, change rooms linens.

Education

High School Diploma : 2005

Ewell S. Aiken Optional School Vance Ave Alexandria, LA, United States Skills

Strong communication skills, fashion, organizing, bathing, policies, Quick learner, sales, Self-starter, team player

Contact this candidate