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Customer Service High School

Location:
San Bernardino, CA
Posted:
April 12, 2016

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Resume:

Lucinda Martinez

Rialto, CA ***** acub2b@r.postjobfree.com 909-***-****

PROFESSIONAL OBJECTIVE:

To obtain a position as an Office Assistant where my experience and training can assist in meeting organizational goals.

SUMMARY OF QUALIFICATIONS:

Knowledgeable in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Strong Customer Service

Cashiering

Data Entry

Answering Phones, Filing and Copying

QuickBooks

Telemarketing

PROFESSIONAL EXPERIENCE:

Building a Generation, Redlands, CA February 2016 – March 2016

Redlands, CA

Office Assistant, Intern

Duties: Provide customer service to incoming customers and staff ● Labeling ● Copying ● Filing ● Answering Phone’s

Citadel, Colton, CA

Quality Commercial Pest Control, Riverside, CA September 2015 – October 2015

Telemarketer

Duties: Contacted potential customers regarding services ● Delivered prepared sales talks, reading from scripts that described services ● Persuaded potential customers to purchase services ● Contacted businesses or private individuals by telephone to solicit sales services ● Explained services and prices, and answered questions from customers

On Demand Staffing, Mira Loma, CA July 2015 – August 2015

ADESA

Inventory Control

Duties: Used appropriate equipment such as a scanner ● Performed general physical activities ● Verified accuracy of inventory ● Operated vehicles, compiled data, and stored records

Kimco Staffing, Ontario, CA March 2015 – April 2015

Imax

Packer

Duties: Packaged products for shipping ● Inspected shipments to ensure correct order fulfillment

County of San Bernardino – TAD, Rialto, CA July 2014 –January 2015

WEX File Clerk

Duties: Responsible for organizing, sorting, date stamping large volumes of incoming mail for Medi-Cal ● Maintained in alpha & date order the Medi-Cal and Additional Person packets for Eligibility Worker’s ● Responsible for Medi-Cal miscellaneous mail returning from customer’s providing verifications for processing their Medi-Cal application timely ● Assisted Eligibility Worker’s in retrieving verifications needed for appointments and daily processing

Kimco Staffing, Redlands, CA January 2014 – March 2014

IDS

Duties: Used appropriate equipment such as scanner ● Ensured each merchandise unit is accountable to invoice and no shortages given ● Singed off incoming log of merchandised scanned and checked for quantity, reporting, shortages and damages when necessary

Amazon, San Bernardino, CA November 2013 - December 2013

Inventory Control

Duties: Restocked merchandise ● Documented bills of lading sheets ● Checked for quantity and reporting any shortages and damages when necessary

We care 4 you LLC, Crestline, CA January 2011 – Present

Care Provider

Duties: Working with disabled children and adults providing social integration and independence in the community ● Provide social skill tools and living independent skills to help assist each customer adapt successfully on their own ● Provide information on personal care, money management, personal planning, and other programs available as a resource

VOLUNTEER: December 2015 – January 2016

Community Action Partnership Food Bank, San Bernardino, CA

Duties: Answered telephones, directed calls, and took messages ● Maintained and updated filing ● Prepared outgoing mail

EDUCATION:

Chaffey College January 2016 – March 2016

Office Occupations and Computer Skills Certificate

Rialto High School, Rialto, CA September 1994 – June 1998

High School Diploma



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