Customer Service Quality Assurance

Location:

Posted:

April 10, 2016

Seeking a security officer position with your organization in order to contribute my customer service skills and to provide

customer service professionalism which will benefit the growth of your company and increase financial status.

Experience in accepting cash or credit card payments and returing change and receipts.

Liaison between the radiologists and the surgeons concerning the scheduling of breast needle localizations.

Responsible to the Quality Assurance Program performed within the strict guidelines of the MQSA>

Melva Porter

606 South 18th Street, Newark NJ 07103

*************@*****.***

Objective

Experience

Wal-Mart #5867

Customer Service Associate

Bayonne, NJ

Function will under pressure during fast paced and stressful situations.

Ability to follow instructions well and to make decisions with minor supervision.

Maintain excellent customer relations by establishing a good customer rapport.

Proficient in Microsoft Word and Power Point.

North General Hospital

Radiology Supervisor

New York, NY

Managed the day to day operations for Mammography Department.

Supervised a staff of three technologists.

Implement a new patient navigation tracking system for MQSA inspections.

Raytel Medical

Radiographer

Bronx, NY

Performed daily screening and diagnostic mammograms.

Received and explained to patients methods of all exams.

Capable of working with portable or stationary equipment.

Provided office support such as filing, faxing, and scanning reports.

Education

College of New Rochelle

Bachelor of Arts: Sociology

New York, NY, USA

Certifications

New Jersey State S.O.R.A February 2016

C.P.R.- A.E.D. March 2016

Enclose

June 2012 to December 2015

May 2007 to May 2012

January 2002 to April 2007

2012