**** ********* ******, **** *

Greensboro, NC ****0

Cell: 360-***-****

acuawb@r.postjobfree.com

JOANNA BARKLEY

SUMMARY

I am a detail oriented, friendly, and quick learning individual with an aptitude for customer service and efficiency. I have worked in both an office environment and customer service environment, allowing me to develop customer service skills and a knack for detailed data entry and time management skills.

ACCOMPLISHMENTS

I have been in leadership positions in my two recent jobs and have been praised for my friendly demeanor and the positive work environment I provided to my coworkers. I also received employee of the month awards November 2013-January 2014 at Radio Shack. I graduated high school as Cum Laude with constant honor roll status.

EXPERIENCE

DATA ENTRY- C-METRIC CNS- CHERRY HILL, NJ- 10/2014-01/2016

In this position I provided financial-legal data entry services. I also became a fill-in team lead.

SALES ASSOCIATE- RADIO SHACK- CHERRY HILL, NJ- 05/2012-10/2014

In my time at Radio Shack I provided customer sales support. I also became shift team lead in which I took conference calls and was PIC.

BOX OFFICE CASHIER- AMC THEATERS- CHERRY HILL, NJ- 02/2012-05/2012

At AMC I was a box office cashier, concessions associate, and ticket greeter.

EDUCATION

UNIVERSITY OF PHOENIX- ONLINE, A.A.S- 10/2014-CURRENT

Criminal Justice major

PENN STATE UNIVERSITY- CENTER VALLEY, PA- 01/2010-04/2010

French Studies/Russian Translation major

DELAND HIGH SCHOOL- DELAND, FL- 08/2005-05/2009

H.S Diploma- Cum Laude

SKILLS

I possess strong customer service skills as well as the ability to learn and implement new tasks quickly. Excellent communications skills, data entry, bilingual, self-directed, detail-oriented, fast learner, resourceful, excellent work ethic.

LANGUAGES

English & Spanish

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