Resume – James Pilacelli Page *

JAMES A. PILACELLI

**** ******* ******

Santa Rosa, CA 95403

707-***-**** • acuavx@r.postjobfree.com

I am a full service brand and customer advocate. I strive for safety, efficiency and doing what’s right for both the organization and the customer. I represent very high quality and world class service, making sure every customer is a customer for life. I build confidence and respect within others through a positive and energizing style.

EXPERTISE

EXPERIENCE

SAIA LTL FREIGHT, Cotati, California

Freight Pick Up and Delivery Driver, 2014 – 2016

Saia LTL Freight - Cotati is a Zone Terminal whereby each driver scans daily delivery receipts and prints out daily manifest. Each driver is also responsible for scanning their pick-up Bill of Ladings and loading outbound freight, closing outbound trailers and applying seals. Drivers are also responsible for closing and alarming the terminal. FEDEX FREIGHT, INC., Petaluma, California

Freight Pick Up and Delivery Driver, 2011 – 2012

I Joined FedEx Freight, Inc. through a merger with FedEx National LTL, Inc. in January 2011. I continued specializing in both pick-up and delivery in Marin and Sonoma Counties with many of my regular customers. Additional duties included:

Excellent Customer Satisfaction /

Escalation Resolution

Extremely Dependable Employee

Fed Ex Driver Safety Award 2005-2012

Product Damage / Loss Prevention

Successful Sales of Additional and New

Products / Services

Over 30 Years’ Experience Using a

Class A Commercial License with 4

Endorsements, License Current.

Safety at Every Level / Proper Ergonomics

Shipping and Receiving – All Levels

Accurate Invoice / Receipt Organization

Accurate Product / Service Fulfillment

Inventory Control / Scanner Technology

Successful Sales of Additional and New

Services

Trailer Loading / Unloading

Product Damage / Loss Prevention

Freight Packing for Delivery Optimization

Successful Resolve of Customer Invoice

Problems

Forklift / Pallet Jack / Etc. Operation

No Accidents

Resume – James Pilacelli Page 2

FEDEX NATIONAL LTL, INC., Rohnert Park, California Freight Pick Up and Delivery Driver / Warehouse, 2005 – 2011 I joined FedEx National LTL, Inc. in 2005 as a result of the FedEx Corporation purchasing Watkins Motor Lines. I was fortunate enough to be chosen to move with the acquisition. I specialized in both pick-up and delivery in Marin and Sonoma Counties developing a friendly and unique relationship with my regular customers. Additional duties included: WATKINS MOTOR LINES, Rohnert Park, California

Freight Pick Up and Delivery Driver / Warehouse, 2003 – 2005 My position at Watkins was a combination of both Driver and Warehouse. My route territories included Sonoma, Marin, Napa and Mendocino Counties. Additional duties included:

*Prior to the 13 years of experience detailed above, I have additional delivery experience in the Beverage Industry.

Freight Packing for Delivery Optimization

Ensured Clean and Hazard Free

Environment

No Accidents

Forklift / Pallet Jack / Etc. Operation

Successful Sales of Additional and New

Products / Services

Accurate Customer Will Call / Order and

Service Fulfillment

Inventory Control / Scanner Technology

Successful Sales of Additional and New

Services

Trailer Loading / Unloading

Product Damage / Loss Prevention

Freight Packing for Delivery Optimization

Successful Resolve of Customer Invoice

Problems

Forklift / Pallet Jack / Etc. Operation

Accurate Product / Service Fulfillment

No Accidents

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