DRESDEN WERTZ
Benbrook TX **126
Dresden Wertz Office Management Customer Service Conflict Resolution
Administrative Professional
OFFICE MANAGEMENT CUSTOMER SERVICE CONFLICT RESOLUTION RECRUITING SKILLS
ADMINISTRATIVE/ RECRUITING PROFESSIONAL/ RECRUITER
Customer-focused, performance-driven administrative professional with 8-years’ experience providing C-level
Administrative support while consistently exceeding customer expectations and performance expectations. Extensive
Background working within multifaceted business environments, skillfully coordinating administrative functions.
Proven success interfacing at all organizational levels, independently managing multiple projects, tasks, deadlines and
Deliverables. Core competencies include:
Administrative Operations Workflow Planning Systems Implementation Record Management
Inventory Management Vendor Negotiations Special Event Coordination Collections
Customer Needs Assessment Process Management Quality Assurance Training & Development
Recruiting Skills Evaluating Candidates Demonstrated Track Record Cross Selling
QUALIFICATIONS SUMMARY:
Dedication to achieving high customer satisfaction through proactive workflow planning and administration.
Demonstrated experience interfacing at all levels to include customers, peers and C-level executives.
Known for tactfully handling time-sensitive, confidential matters. Proven ability learning new computer programs and systems quickly; flawless execution of polished, high-level campaigns, events, and presentations. Motivated and goal oriented recruiter, screening, networking and closing deals in the Aviation Industry, Reputation for creating an exceptional customer experience with honesty, dedication and enthusiasm.
EXPERIENCE:
Maid for You 2015 - Present
Housekeeper
Kitchen: Hand wash dishes, scrub sink, wipe off kitchen counters, Wipe off kitchen table, Wipe down outside of all appliances,
Clean microwave inside and out, Wipe down outside of all cabinets, Clean stovetop, Sweep/mop floors.
Bathroom(s): Clean toilet, Scrub bathtub/shower, Clean bathroom sink, Clean counters, Polish chrome fixtures, wipe down mirrors, Shake throw rugs, Sweep/Mop floors.
Living Room(s): Pick up clutter, Dust, Vacuum furniture, Vacuum carpet. Bedroom(s): Pick up clutter, Make the bed, Change bed linens, Dust, Vacuum carpet. Other tasks: Laundry Fold and put away laundry
Aviation Personnel 2013 - 2014
Recruiting Consultant
Highly motivated and goal orientated recruiter, Drive daily recruiting process: skill marketing, cold-calling, sourcing, recruiting, screening, evaluating candidates, networking and closing deals of the Manufacturing and Repairing of Helicopters and Airplanes in the Aviation Industry
Working closely with hiring managers to determine current and future hiring needs and to establish a pipeline of candidates, Develop behavioral and competency-based interview questions, Conduct reference and background checks.
Close candidates and clients and negotiate employment offers, Cross-Sell other vertical markets within the organization, Use a Sense of Urgency
Demonstrated track record sourcing and identifying top candidates, Computer literate and have experience with MS Word, Outlook, and Excel.
Excellent interviewing, testing, and evaluating candidate skills, Strong knowledge of recruitment processes, methodologies, and best practices.
Have exceptional communication skills both verbal and written, Detail oriented and a self-starter, with the ability to work with little oversight.
Handle tasks and priorities without losing composure and focus in a fast paced environment, Business minded individual with a high energy level.
Administrative Assistant 2010 - 2011
Eyak Services LLC.
United States Army Corps of Engineers
Receive visitors and phone calls, personally provide information requested. Maintain files in accordance with MARKS system, purging and retiring files as Prescribed by regulation; maintain regulations, policies and procedures; orders And maintains a perpetual inventory of office supplies; arranges for equipment,
Telephone and furniture repair and or moves; obtains and handles mail. Prepares In either draft or final form military, civilian, and congressional correspondence, Pleadings, motions, briefs, legal memorandums contracting officer decisions, Findings of fact and other documents originated in Office of Counsel. Copies and Assimilate materials for evidentiary submission including Rule 4 assemblies, Administrative records. Performs all travel- related duties. Typing, Coordinates Special travel arrangements for guests. Arrange calendars for office.
Executive Administrative Assistant 2007 - 2009
Quicksilver Resources Inc.
Assist Senior Vice president/CFO & SVP of Finance. Draft memos, letters, open & distribute mail, Answer phones, File, Plan trips for Conferences & Seminars, Coordinate travel Itineraries, Plan & organize Bank Meetings. Communicate with Bankers, Internal & External Oil & Gas Executives. Arrange and organize Board meetings and Presentations and the Daily Operations of the Company.
COMPUTER SKILLS:
Microsoft Office, Word and Excel. Windows 2007, Lotus 1, 2, 3, Auto CAD, UNIX, Universe (GRIMS), Rent Roll, Win TAA, Outlook, Print Master, Netscape, Resident Check & Access 2003, CEFMS. PCR
EDUCATION:
University of Texas, Arlington
1983-1984
Amarillo College, Amarillo
1982-1983
Ogle School of Hair Design
1987-1988