Systems Administrator

A resourceful and results-driven professional, equipped with emerging challenges in the field of Information Technology with expertise in Network and Systems Administration across various environments. Have 14 years of practical experience in renowned organizations. Well versed in managing diverse group of people, an effective communicator having excellent interpersonal skills.

Areas of Expertise

(6+yrs) Project Management & Capacity Building

(10+yrs.) Windows Server 2003/2008/2008R2/2012

(10+yrs.) Microsoft Messaging Systems, Exchange Server 2003 (4yrs.), 2007 (5yrs.), 2010 (3yrs.). 2013 (2yrs)

(4+yrs) Microsoft Lync 2010

Networking, Information Security, and Disaster Recovery procedures

(5 +yrs) Strong experience in the configuration and implementation of DAG and CAS Array.

(10+yrs.) Active Directory, DNS, DHCP, GPO, TCP/IP, VPN and WINS

(10+yrs) On-premises and remote Desktop Support service.

(4+yrs) Hyper-V /VMware, Virtual Infrastructure platform

(4yr+.) VDI technologies (VMware Horizons, Citrix XenApp/XenDesk/XenClient).

(4 yrs) Backup and restoration using DPM and Microsoft Windows server backup feature.

(7+yrsWindows Operating System XP/7/Vista/ 8.1/8.1 Pro

(3 yrs.) Database Administration using ORACLE/ SQL Server, SQL/ PL-SQL/ T-SQL

Good Working knowledge of Cisco Router & Switches

(5+yrs ) Windows Server Update Services for patch management & hot fixes

(6+yrs) years of experience with IIS for web hosting.

(3+yrs) ERP, ASP.net and VB.net architecture.

(5+yrs) Manage EqualLogic, NetApp and EMC,Dell Storage SC4020

Certifications (License ID SP2948687)

MCP: Microsoft Certified Professional

MCSE: Microsoft Certified Solutions Expert, Private Cloud

MCA: Microsoft Certified Solutions Associate Server 2012

Microsoft Certified Enterprise Messaging Administrator, Server 2010

MCITP: Microsoft Certified ITP Enterprise Messaging Administrator on Exchange 2010

MCSE: Microsoft Certified Solution Expert Messaging 2013

MCA: Microsoft Certified Solutions Associate Office 365

OPC: Oracle 10g Certified Database Administrator (DBA)

Education

MS Computer Science, COMSATS Institute of Information Technology, Pakistan 2007

MBA Finance, Allama Iqbal Open University, Pakistan 1999

Professional Trainings

Microsoft Certified Solutions Expert Server Infrastructure

Microsoft Certified Solutions Expert Private Cloud

Microsoft Lyn 2010-13 Server

Microsoft Certified Enterprise Messaging Administrator, Server 2010-13

Microsoft SQL Server 2012

Forefront Threat Management Gateway (TMG) 2010/ISA

CCNA (CISCO Certified Network Associate)

CCNP (CISCO Certified Network Professional)

Oracle 10g & 9i DBA, Certified Professional Training (OCP)

Project Management Professional (PMP)

Professional Experience

ApotexPharmachem Inc. July 2014-Present

System Administrator

Responsibilities are:

Manage Dell Power Edge R730/R720/R710/2950 & HP Servers

Manage EqualLogic, NetApp and EMC,Dell Storage SC4020, Dell Enterprise Manager

Administer ESXi & vCenter Server 5.5/6.0

Administrator Citrix - XenServer

Administrator System Center Configuration Manager (SCCM2012) and Operation Manager

Application support using Microsoft SQL 2012/2008R2/2005

Installation, configuration and administration of Windows Servers 2012/2008R2/2008/2003/2000

Provide technical support for Window 8/7/XP using SCCM2012

Administration of Enterprise Content Management (ECM) - Documentum

Installation, configuration and administration of Exchange servers 2013 & 2010

Administrator SharePoint 2010/2013

Administer Active Directory, DNS servers and File Servers

Backup and disaster recovery using Symantec Backup & GoodSync.

System monitoring using ChangeAuditor & WhatsUp.

Manage Change Control and Implementation

Administrator GMP Pharmaceutical Quality Assurance (QC) and R&D Lab Systems.

Centennial College, Progress Campus, Toronto January 2016-Present

School of Engineering Technology & Applied Science

Visiting Professor (Part Time)

Responsibilities are:

Develop and deliver lectures as a subject expert matter on Windows Servers and VMware.

Develop and mark quizzes, lab test, mid-terms and final.

Identify weak areas of the students and develop strategies to address them.

Participate in the centennial college research groups and present new ideas.

TNG Networks (Based at “The Marketing Store”) April 2014- July 2014

Manager Help Desk Team Lead

Responsibilities Included:

Planning, development and implementation of computerized systems, policies and practices.

Assist in the preparation of department budgets and business plans for hiring new recruits and purchasing new systems, hardware and other IT supplies.

Supervise IT support technicians team.

Manage Service-Now ticketing system.

Manage and troubleshoot both Windows and MAC environments.

Manage the Exchange servers at various locations across North and South America.

Plan, manage and implement Exchange server backup, restoration and archiving.

Design, configuration and maintenance of Windows and Exchange servers

Configure and implement WebEx for conference meetings

Configure and implement Cisco VPN for connectivity

Manage FTP server, user accounts and folder permissions

Configure and implement secure wireless connectivity

Application support using Microsoft SQL 2012-2014

Application and system backup and recovery using DPM and Windows Backup Service

Remote Operating System administration, configuration and software update using System Center Configuration Manager (SCCM & Operation Manager 2012).

Manage inventory using Share Point Server 2013

Schedule and maintain the patch management and record keeping.

Generate weekly and monthly reports on customer support issues.

Develop metrics and templates to evaluate technical support issue response times and solution-solving skills of team.

Develop training frameworks and programs to keep staff updated.

Canadian Business College, Toronto March 2014- April 2014

Instructor Network Engineering (Part Time)

Responsibilities included:

Develop and deliver lectures as a subject expert matter on Network Security CompTIA.

Demonstrated network security simulation using Packet Tracer software.

Develop and mark quizzes, lab test and final.

Identify weak areas of the students and develop strategies to address them.

KVP solutions Inc, Canada August 2013-April 2014

Network/System Administrator

Responsibilities Included:

Administer ESXi & vCenter Server 5.5

Manage Citrix - XenServer,Citrix XenApp/XenDesk/XenClient

Manage HP ProLian/Apollo 4200 Gen9 & Dell Servers R710/2950

Identify, architect, implement and document infrastructure solutions

Design, configuration and maintenance of Windows and Exchange servers

Application support using Microsoft SQL 2008/2012 and Oracle 10g.

Application and system backup and recovery using DPM

Remotely OS administration, configuration and software update using SCCM.

Design, Configure and Implement the Network Security.

Schedule and maintain the patch management and record keeping.

Projects:

Installed mail server infrastructure in virtual environment with MS exchange 2010 with full redundancy on main site and 5 satellite sites to support 100 users.

Built installed Hyper-V guest clustering infrastructure with 5 physical nodes with full redundancy for guests with 5 VM guest on each physical server; to serve a time critical application operation using MSSQL

Upgrade the Exchange server 2007 to 2013 and implementation of disaster recovery.

United Nations Organization (UNO), Islamabad, Pakistan March 2006-June 2013

System/Database Administrator

Responsibilities included:

Planning, development and implementation of computerized systems /ERP Applications, policies and practices.

Improving performance, security and productivity of the network environment

Provide remote and on-premises Desktop support, patch management and version control.

Identify and organize the tickets according to the priority.

Setup, configure, troubleshoot and maintain Microsoft Windows servers 2003-2012.

Install, configure and administrator Microsoft Lync 2010.

Migrated Exchange server 2007 to 2010 and implemented DAG and CAS Array.

Install, configure and manage Microsoft Forefront Threat Management Gateway (TMG).

Database Administration 2005/2008

Business requirements gathering/analysis, data process flowcharting and data modeling.

Managed needs assessment, technical manuals and training material development

Managed training output and outcomes through pre and post training assessments

COMSATS Institute of Information Technology, Islamabad, Pakistan March 2002-Feb 2006

Network/System Administrator

Net Tech Ltd UK, Islamabad Pakistan May 2001-Feb 2002

Software Engineer

References will be furnished on demand

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