Developer Manager, Business Analyst, System Analyst

Laura Nora Burdman

** **********

Dollard des Ormeaux, Québec

H9A1W3

Home: 514-***-****

Mobile: 514-***-****

************@*******.***

Professional profile

IT professional with over 20 years of experience developed in international companies like Tata Communications, Convergia Networks, Morgan & Stanley, AT&T and Telecom Argentina.

Experiences include leading a team of programmers and testers dealing with complex Mediation, Call Rating, Billing and Collection projects and many years working as Business Analyst and System developer.

Areas of Expertise

Business rules analysis

Portability, Fallback Routing, Mediation, Call Rating, Billing and Collection Systems for Telecom Companies.

Data analysis to generate input for business decision making process

Agile/Rally/Scrum

Microsoft Office package

Databases: ORACLE, Sybase, Sql Server, Informix, Ingres.

Programming languages: PL/SQL, Sybase-Sql Server and Ingres 4GL. Some shell scripting and Perl. COBOL, Foxpro.

Sql.

Operating systems: UNIX, Linux, Windows, VMS

Competencies

Team leadership

Good interpersonal and persuasive skills

Initiative

Strong ability to work under pressure

Focused on achieving goals under aggressive timeframes

Work experience

Business Analyst and Oracle Developer 2012-2016

Tata Communications

Analyze the needs from internal users. Translate those needs in System Requirements. Document.

Working with the Business and System Architects to find out the best solution.

Some development in Oracle PL/Sql, Perl and Shell Script.

Portability, Fallback Routing, Testing calls Systems.

Agile / Rally. Microsoft Office Package. Oracle, Linux, Shell Script, Perl, Toad, Winscp.

Spanish course taught as volunteer on lunch time.

Database Analyst-Developer 2008 – 2012

Convergia Telecom

Database Analysis, Designer and Development of Mediation System.

Interface between the network (switch as Sonus, Cisco, Versus or Huawei) and many other systems in the company as Billing, Costing, Conciliation, Datamart, Etc.

Oracle 10, Linux, Sql Server, Toad, Winscp, SecureCRT, Sql Server Management Studio, Microsoft Office.

Spanish course taught as volunteer on lunch time.

Database Designer and Developer 2006 – 2008

Compuware for Morgan and Stanley

DB Designer and developing of scripts, Store Procedures, Triggers, etc.

Clients Entitlements System. Accounts System.

Sybase, Unix, Perl, DB2.

Project Manager 2000 – 2003

AT&T Latin America

System Manager of Call Rating, Billing and Collection Team.

Analysis and implementation of Collection System.

Analysis and implementation of a migration from Informix to Oracle 8i for Call Rating and Billing systems.

System Analyst/Programmer Analyst 1999 – 2000

Engimatic - MINIPHONE / TELECOM PERSONAL

Ingres 4GL, Ingres DB VMS/UNIX VAX-4000.

Analysis and functional definition of the billing system, as well as programming some of its functions.

Programmer/Trainer 1996 - 1999

OCA Post.

Foxpro 2.6 Unix.

Programming, testing and training of programmers.

Programmer Analyst 1992 – 1996

Engimatic - MINIPHONE

Ingres 4GL and Ingres database, VMS/VAX 4000

Analysis, programming and testing of the Billing, Account Receivable and Account Payable modules.

Programmer

Engimatic

Oracle Forms and reports, PL SQL 4, Oracle 7 DB.

Programming of a project administration system.

Programmer

Engimatic - TELECOM ARGENTINA

Dbase IV, Clipper 5.1

Programming of Account Receivable, Cash Flow and Credit/Debit systems.

Education

“ORACLE Applications Development” LaSalle College, 2005-2006

Attestation of Collegial Studies (ACS) – 1 year.

“Computer Science Degree – 5 years” FUNDACIÓN C.A.E.C.E. (Argentina), 1987-1991

Training courses

Business Analyst Essentials: 3 days Global Knowledge, Aug 2015

SCRUM training program Rally and TATA, Apr 2013

Sybase developer: 3 weeks Compuware Montreal, 2006

Introduction to Perl: 5 hours Compuware Montreal, 2006

Introduction to DB2 database: 7 hours Compuware Montreal 2007

Oracle - Developer 6 Best Solutions, Argentine, 2001

Introduction to the Software project management Pragma, Argentine, 2001

Ingres DB and 4GL COMPUTERS ASSOCIATES, Argentine, 1996

VMS MINIPHONE, Argentine, 1996

Languages

English - French - Spanish

References available upon request.

Contact this candidate