Customer Service Accounts Payable

Traniqua Terry

Email: ************@*****.*** Mobile Telephone: 713-***-****

Dedicated, Experienced, Master Data Management Specialist - Functional Lead - AP Analyst

Accounts Payable • End User Computing • Customer Service & Support

Objective: Seeking a Master Data Management Specialist - Functional Lead - AP Analyst position. Offering exceptional typing speed, ability to trace inconsistencies, and provide process improvements saving the business time and money.

QUALIFICATIONS

SAP • HANA • Oracle • Salesforce • Outlook •SharePoint • Microsoft • Remedy • People Soft • Communication Skills •Organizational Skills •Training/Managing • Troubleshooting

EXPERIENCE

Nexeo Solutions

The Woodlands, Texas

Vendor and Customer Master Data Management Specialist April 2009 –Present

Data entry and analysis on volumes equaling more than 2000 different accounts per day.

Supply Chain/Logistics areas (Chemicals, Plastics, Environmental Services, Composites)

Troubleshoot issues on vendor and customer masters for the invoicing process.

Initiate request for creation and updates to vendor and customer masters

Utilize Master Data to generate purchase orders and complete tax certifications, DEA/PCR and BATF as requested.

Executes mass maintenance requests as directed

Approve and scan documents

Cross reference all material, documents and data entries to make sure it meets compliance guidelines and business rules

Assisting End Users to resolve routine problems, identifying root causes of quality problems and proposing sustainable solutions

Handle all escalation request to expedite the appropriate actions

Process multiple request from MDG,SAP R/3 and SharePoint system daily

Assist with new company integration projects

Train End Users on how to process request and new processes as they are ever changing

Lead training of end users on how to operate within SharePoint and SAP

Assisting with Accounts Payable on invoicing and completing check request, various projects

Working with ticketing system using Remedy

Programming new data software for end users

Cypresswood Health and Rehabilitation Center

Houston, Texas

Accounts Payable- Receivable/ Medical Records Clerk Nov 2003 – April 2009

Medical Insurance billing - HDHP, PPO, HMO – Medicare and Retiree Health Exchange

Preforming all paying and receiving duties as well as more complex transactions, balance cash drawer

Played critical role in working with clients to resolve delinquent accounts, followed up until resolution had taken place

Entered data and invoice processing on accounts payable and accounts receivable.

Possesses the analytical evaluative skills of a claim

EDUCATION

Conroe High School Conroe, Texas

High School Diploma May 2000

Lone Star College – Montgomery Conroe, Texas

Information Technology

REFERENCE AVAILABLE UPON REQUEST

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