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Owosso, MI, 48867
April 11, 2016

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Denise M. Gengler

**** ***** ****** **********, ******, MI 48867

Ph: 989-***-****

Professional Summary


Practices the highest of work ethics, Hired and trained personnel in the

integrity, dependability and appropriate warehouse and

professionalism. production procedures.

Portrays a professional image and is An excellent eye for details. Broad

able to communicate with all levels industry experience includes,

of management. warehouse management with years

Strong organizational skills. of quality management experience.

Focused and driven, excellent at Supervised 2-35 full time and/or

multi-tasking and thrives under temporary employees.

pressure. QS9000/TS16949 Internal Auditor.

Accomplished on time delivery for a

multimillion dollar company with

minimal manpower.


Technical Auditor Feb 2015 March 2016

Kelly Service-ZFTRW Fowlerville, MI

Responsible for the quality of a lean manufacturing production assembly line.

Monitor, inspect, test and measure material in production operations to ensure

conformance to specifications, making necessary process or assembly


Record inspection or test data, such as weights, CMM data and quantities


Member of BBS- behavioral based safety team and work force engagement

initiatives for assembly line changeover improvements.

Operation Supervisor Oct 2012 Oct 2014

Acro Service-GM SPO Plant Lansing, MI

Supervision of UAW employees in a warehouse operation

Review work throughout the work process and at completion to ensure that it

has been performed properly.

Supervise the activities of worker engaged in receiving and shipping products

or materials.

Estimate material, time, and staffing requirements for a given project, based on

work orders.

Prepare and maintain work records and reports of information such as

employee time in TKS system, daily receipts, or inspection results.

Resolve personnel problems, complaints, or formal grievances when possible.

Implement employee safety.

Experienced in GM pace board and productivity reports and RF System.

Member of the PMN-Professional Manager Network Team, Problem

Solving/Continuous Improvement and layered Audits

Warehouse/Quality Supervisor Feb 2007 Nov 2011

J. America Fowlerville, MI

Warehouse and Quality Supervisor for outdoor division and retail division.

Supervise the activities of workers engaged in a pick and pack process.

Responsible for maintaining accurate inventory control, managing over

15,000 SKU's inbound/outbound in a season.

Executed constant on time delivery of the best quality of garments, mastering

the UPS world ship and Fed-Ex shipping programs.

Reported and maintained all quality results while traveling with a team to

outside printing facilities and distribution centers.

Coordinated overseas audits with 3rd party inspection agencies, provided

corrective action plans for vendors with quality issues and assisted in the

licensing art review submissions from vendors to ensure licensing standards.

Quality Technician Jan 2000 Sep 2006

Behr America Webberville, MI

Managed the receiving inspection process.

Managed and updated control plans and ship-to-use matrix for internal use and


Inspect raw and finished goods for quality and adherence to customer


Calibrate or adjust equipment to ensure quality production, using tools such as

calipers, micrometers, height gauges, protractors, or ring gauges.

Contacted suppliers of any quality or scheduling issues.

Managed and implemented warranty returns from GM, Retrieved and

generated charts from GM QWIK warranty data base.

Represented company at customers for quality issues.

Managed and implemented discrepant material hold area, dock audits and end

of month charting reports.


High School Diploma: General Jun 1981

Quincy High School Quincy, MI

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