Customer Service Management

+971********* ********@*****.*** Al Nahada, Dubai https://www.linkedin.com/in/jahfarsadikh

JAHFAR SADIKH KOZHITHODYIL

Al Nahada,Dubai,UAE Mob: +971********* E-Mail : ********@*****.*** PROFESSIONAL SUMMARY

Patient service oriented Pharmacist with Pharmacy degree and 5 years experience. Strong background in clinical pharmacology and patient medication therapy management. Currently licensed in DHA and MOH. Excellent track record of maintaining positive relationships with customers, pharmaceutical representatives, manufacturers, medical professionals, healthcare organizations and insurance providers. LICENSES

Registered Pharmacist at Dubai Health Authority (DHA), Registered Pharmacist at Ministry of Health UAE ( MOH), Registered Pharmacist (Reg No:43265) at Kerala State Pharmacy Council, Trivandrum. PROFESSIONAL EXPERIENCES

12/2013 to Current Registered Pharmacist

Binsina Group of Pharmacies LLC.-Dubai, UAE

•Instruct and counsel on the proper use and adverse effects of medically prescribed drugs and medicines, Communicated with all customers and staff in a pleasant and professional manner.

•Clinical medication management, including reviewing and monitoring of medication regimens

•All Insurance related works like co-ordination, approval, submission and follow up with insurance company regarding remittance

•Assessment of patients with undiagnosed or diagnosed conditions, and ascertaining clinical medication management needs

•Provision of non-prescription or over-the-counter drugs.

•Education and counseling for patients and other health care providers on optimal use of medicines.

•Train,coach and motivate pharmacy technicians and ensure high levels of customer service and safety are maintained at all time.

04/2011 to 10/2013 Hospital Pharmacist

CH Memorial Hospital -Kerala,INDIA

•Dispenses medications according to the inpatient physicians' orders and outpatient physician's prescriptions, Responsible for reviewing prescriptions to ensure prescription of correct doses.

•Performs the tasks of preparing and supervising the preparation of ointments, liquid medicines, tablets, powders, and other medications.

•Provides advice to medical practitioner on incompatibility of drug and contra- indications.

•Maintain Hospital drug inventory levels by ordering necessary medications and supplies, and verifying deliveries against purchase orders.

•Monitors pre-packaging and labelling of medications in unit dose quantities for patients.

+971********* ********@*****.*** Al Nahada, Dubai https://www.linkedin.com/in/jahfarsadikh SKILL HIGHLIGHTS

•Exceptional patient care and interaction •Pharmaceutical distribution familiarity

•Expert understanding of Medicare and Medicaid •Medication compounding expert

•Drug distribution professional •Abbreviations comprehension

•Extensive medical terminology knowledge •Efficient and accurate

•Inventory management •Adaptable to Job challenges EDUCATION AND TRAINING

2011 B Pharm

University of Calicut - Kerala,INDIA

Course work in Pharmacology,Physical Pharmacy and Pharmacy Law. Training Modern Pharmaceutical Industries Pvt Ltd- Tirur,Kerala,INDIA Project & Conference

PERSONAL DETAILS

•Languages : English, Arabic, Hindi and Malayalam

•Driving License : Holding Valid UAE License

•Pharma License : Holding Valid DHA and MOH license

•Religion : Islam, Muslim

•Present Address : Al nahda,Dubai

•E-mail : ********@*****.***

•Mobile : 055*******

•Date of Birth : 24/03/1987

•Passport Status : Ready and Available

•Visa status : Employment

•Time Required for Joining : As per requirement

DECLARATION

I hereby declare that all the above statements made in this application are true, complete and correct to the best of my knowledge and belief.

•Industrial training in pharmaceutical formulations of Tablet, Capsules and Liquids also the analysis of these categories of drugs was imparted for a period of 300 hrs

•A Study conducted on prescribing pattern of antiasthmatic drugs

•Seminar on Pharma research-path ahead held in December 17th at Al Shifa College of Pharmacy, Perinthalmanna, Kerala.

Place : Dubai JAHFAR SADIKH KOZHITHODIYIL

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