Engineer Support
Resume:
A.L.Sakthivel
***********@*****.***
Ramalingam colony
Coimbatore-43
Objective;
Seeking a position to utilize my skills and abilities in an Information Technology firm
That offers professional growth while being resourceful, innovative and flexible
Summary:
Experience in the areas of installation, configuration of w2k & w2k3, Linux server
Maintenance and configuration of centos Squid proxy for 150+ clients
Involved in creation of Active directory User and Group management
Mcafee Epo server administration and reports generation
Centos Squid web server System Performance Monitoring and Tuning
Hands on experience in Pc and Printer Hardware troubleshooting.
Strong written and oral communication skills in English.
Professional Experience :
Working with Origin ITFS, chennai as Technical Support Engineer
From June 2015- Still date
Working with Palies IT Services, Coimbatore as Technical Support Engineer
From Oct 2014- may 2015
Worked with static systems, Coimbatore as System administrator
From Feb 2011- May 2014
Worked with CMS Computers Ltd, Bangalore as System Administrator
Since Feb 2008 to OCT.2010
Worked with Q-Tech Services, Coimbatore as Customer Support Engineer
From Oct 2006 to June 2007
Work Experience:
Origin ITFS, Coimbatore.
Designation : Customer Support Engineer
Duration : June 2015 to still date
Responsibility: Worked as a Customer Support Engineer (Day to Day call activities)
DAY TO DAY ACTIVITIES:
Taking responsibilities of maintained user security accounts for window 2012 including Desktop configuration, network connectivity, network access issues and printer connectivity.
Working as a Customer Support Engineer (Day to Day call activities)
Works with vendor support contact to resolve technical problem with desktop computing equipment and software
Done installation, configuration and troubleshooting of windows OS & Server, Ms Outlook and other applications. Handling IT Asset Stock & Maintaining IT Inventory.
Providing computer support services both for software and hardware for an organization’s employees & Software Support all Clients (Customers).
Mail ID Creation and mail configuration at user end.
Job Title : Technical support Engineer
From : Feb 2011 – May 2014
Company : Static systems, Coimbatore
Client : Premier, Srinivasan associates
Responsibilities:
Primary responsibility was to maintain availability of the Corporate LAN consisting of servers, client workstations, laptops, printers and multimedia equipment.
Maintained Windows 2000 & 2003 LAN of 3 servers, 158+ clients
Installation & supporting for network printers.
Implementing services like DHCP, DNS.
Deploying the software through group policies.
Monitoring squid and tuning for websites
Implemented and maintained corporate Intra sites & Inter sites
Maintained system tape backups, and performed system file restoration using NT backup
Maintained network security levels, addressed server security issues
Provided end user application software and operating system software support
Remote support / Troubleshooting of Cisco routers & switches
Job Title : Customer Support Engineer
From : June 2008 –OCT 2010
Company : CMS info, Bangalore
Client : Nabard, Bajaj
Educational Qualifications:
No.
EXAMINATION
COLLEGE
YEAR
BOARD / UNIVERSITY
%
1
BE
Sri Ramakrishna Institute of Tech.
2002-06
Anna University
65
2
H.S.C
Suburban Higher sec.school
2000-02
State Board
82
3
S.S.C
Suburban Higher Sec. school
March 1999
State Board
84
PERSONAL DETAILS
Name : A.L.Sakthivel
Father’s Name : C.Alagu Perumal
Date of Birth : 10.12.1984
Sex : Male
Marital Status : Married
Nationality : Indian
E-Mail : ***********@*****.***
Contact Number : +91-948*******
Declaration:
I hereby declare that the information furnished above is true to the best of my knowledge.
A.L.Sakthivel
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