High School Customer Service
Resume:
West Palm Beach FL *****
**********************@*****.***
KASANDRA BETANCOURT
OBJECTIVE
To obtain experience working as a culinarian so that I may have the necessary knowledge so that I can one day open my own restaurant.
SKILLS & ABILITIES
Right now I am a student at Lincoln Culinary working toward my bachelor in Culinary and business management. I speak both English and Spanish fluently. I am proficient with Microsoft Office.
EXPERIENCE
ONLINE TRAINING INC. WEST PALM BEACH, FL
May 2016 to I currently work here
I provide research support within the manufacturing industry and develop and write research reports. Draft inventory sheets, safety standards and engineering documentation, support quantitative work with data sets, and assist within control design, implementation and integration. I offer a thorough understanding of analysis and calibration of equipment, establishing conditions and preparing reports. Efficiently work with all associated technology and software applications as well as conduct an extensive design of experiments to target variables of interest. I also retained clients to build brand awareness and generate leads while managing internal and external online marketing campaigns and programs. Created key Internet marketing activities to acquire and retain new clients through email campaigns, affiliate marketing, and social media. Streamlined operational efficiencies by implementing innovative marketing and sales strategies, including email-marketing campaigns. Developed backend-tracking URLs to measure campaign results and determine ROI. Strengthened branding initiatives by approving landing pages, monitoring and analyzing performance data, and identifying needed changes and improvements that maximize outreach. Partnered with web development teams to enhance functionality, user experience, online brand positioning, and advertising. Oversaw the editorial calendar and lead content creation across all social channels to ensure timely posting. As well as implemented social media strategy and execution, overseeing all social media channels to promote brand and increase client.
GREAT EXPECTATION, WEST PALM BEACH, FL
August 2015 to May 2016.
Working at Great Expectation as a teacher I’ve addressed behavioral and learning issues with parents and daycare management. Encouraged good behaviors using the positive reinforcement method. I have established a safe play environment for the children. Instructed children on proper health and personal habits and made nutritious breakfasts, lunches, dinners and snacks for the children and offered well-balanced and nutritious menu options to parents. Also as well as organizing and engaged in recreational activities such as games and puzzles. Dressed infants and toddlers and changed their diapers, making sure they are clean. Communicated openly with children's parents about daily activities and behaviors. Continually kept abreast of toy and child-related recalls and safety warnings. I have meticulously sanitized toys and play equipment daily. Encouraged children to be understanding of and patient with others also allowing for ample outdoor recreation time while maintaining a child-friendly environment with access to outdoor activities. Working here I can monitor each student’s educational progress with individualized charts and files. While able to identify signs of emotional and developmental problems in children and report it to parents. Worked with interdisciplinary team members to evaluate children's progress and recommend appropriate learning plans. Also gave one-on-one attention to children while maintaining overall focus on the entire group. Having to establish daily routines that were easy for the children to follow.
KOHL’S, WEST PALM BEACH FL
May to December 2014
Working at Kohl’s I had greeted customers promptly. I directed customers to store locations and received customer payments, totaling bills and calculating taxes. As well as describing products and services in details. They as well had me monitoring areas for security issues and safety hazards. At Kohl’s I assisted customers in selecting items based on needs, and created attractive displays to promote items. Another job was to processed customer returns and reported security and service incidents to management. Completed purchases using Point of Sale systems while collecting and storing coupons. Trained new cashiers on procedures, customer service and sales techniques. Also assisted on sales floor as needed to maintain service standards.
EDUCATION
EDUCATION
LINCOLN CULINARY INSTITUTE, WEST PLAM BEACH FL
Bachelor in Culinary and Business Management.
Culinary Arts
Business Management
Forest Hill High School. West Palm Beach FL
High School Diploma
High School Curriculum
COMMUNICATION
Right now I am working as a Teacher in a Daycare facility, I am a very patient person and very understanding, I am flexible and adapt very quickly to any given situation.
LEADERSHIP
I was a staff Officer in ROTC and a member of the Softball Team.
REFERENCES
Name
Relationship
Phone Number
Jeannie Betancourt
Family
Chef Sitnick
Chef in college
Daniel Leavy
Chef in high school
Tati Rodriguez
Family
Trisha Rivera
Old Boss
Rashaad Drayton
Old night manager
Chef Bonet
Chef in college
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