High School Quality Assurance

Torionna Beeler

**** **** **** ******, ************, IN 46235 – 317-***-**** – *********@******.***

Objective

Objective: to acquire a challenging career with a solid company utilizing the opportunity to offer proven and developing skills within the company.

Experience

Call Center Agent

Engaging Solutions, Indianapolis, IN

February 2016 – Current 2016

Monitored call center calls for quality assurance and performance improvement. Contacted businesses and private individuals by telephone in order to solicit sales for company’s goods. Explained products or services and prices. Answered questions from customers.

Amazon

Obtain and understand work orders for shipping and receiving goods

Ensure that all received goods are efficiently and safely transported to storage areas

Pick out orders from shelves in storage areas and compare label information on them

United States Postal Service, 02/2015-02/2016 Indianapolis, IN $16.65/hr

Rural Carrier Associate, Case mail in order so it can be deliver to the route assigned. Deliver mail and packages on an assigned route. Drive a Mail Truck (LLRV).

United Health Care/America-Choice, May 2014- January 2015 Indianapolis, IN $12.00/hour,Care Coordinator, Assist members by answering questions and providing program information and education about program services. Encourage members to appropriately utilize services in an effort to improve health and well-being of all members.

Education

Degree obtained

Lawrence Central High School, Indianapolis, IN

2014

I was in the National Society of High School Scholars. GPA was 3.0.

Communication

Team player with intermediate office and computer skills. Seeking rewarding and challenging assignments in the work environment

References

Furnished upon request

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