Windows Server Manager

SANDEEP CHENTALA

Cell 647-***-****) Email: ************@*****.***

PROFESSIONAL PROFILE

7+ Years of experience in IT working in various Technologies like AD (windows2003/08/12), VMware, Linux Administrator, Networking, CAG (Citrix Access Gateways), Exchange server, Server management, Server Virtualization, Server Scanning Using Appsentry and Lean Certified. Holding following certifications CCNA, MCSE.

TECHNICAL SKILLS

OPERATIVE SYSTEMS: Windows XP/7/8, Windows Server 2003/2008/2012 & R2 2012, VMware 5.1, Linux Administrator RHEL 4,5,6,7, CentOS and Ubuntu.

PROTOCOLS: TCP/IP, UDP, SMTP, HTTP, HTTPS, TFTP, FTP,IIS

SOFTWARE APPLICATIONS: VMWare Server, VMWare Workstation 6.5.5, VMware vSphere 5.1 (ESXi5 and VCenter), PUPPET and DOCKER, Arc-Serve Backup, Microsoft Exchange Server 2003/2010/2013, Google Apps, MS Project, Microsoft Active Directory.

NETWORK: LAN/Wan Wi-Fi, VLAN/ Sub netting, DNS, DHCP, FTP, Telnet, SSH, Firewall Policy, SAN.

HARDWARE: Cisco routers/switches 28xx, 29xx, 3xxx series, Dell Power Connect switches, Dell SonicWALL, Cisco WRTP300,Cisco RV82 and RV016 Series, DLT Tape, Power Management, Blackberry, Android, Apple, DELL/ HP/Lenovo/MAC Desktops/Laptops.

EDUCATION

Master’s Degree in System Management from Alagappa University

Bachelor Degree of Technology – Ambedkar University

PROFESSIONAL EXPERIENCE

DESIGNTATION & TENURE: Route1

ROLE: Senior System Engineer for Windows, VMware, Linux, Networking and Datacenter

ROUTE1 CANADA, Toronto May 2016 – Till date

Responsible for ensuring the stability, integrity and efficient operation of the production infrastructure server components

Administration of Linux/Unix systems. Updating existing Linux machine with new packages.

Installation of new application on Linux machines.

Assist in the global networking infrastructure.

Configure ESXi, citrix, firewall and IBM severs in datacenter.

Experience in Linux or another UNIX OS (Solaris and/or OpenBSD preferred) is essential

Deploying new technologies in VMware like VDP, installation of Zabbix server.

Configuring Citrix Xen server and creating RAID on it.

Building new Linux VM’s using Kickstart files and configuring it as per the requirements.

Working on mission critical tasks and finish within end line.

Experience in IP Tables

Develop scripts for automated tasks.

Good exposure on Amazon Web Services.

Experience dealing with SELinux

Experience with network configuration and troubleshooting tools (tcpdump, Wireshark)

Migrating physical machine to virtual machine within the environment.

Analyze the requirements, design, and implement an effective system monitoring solution

Assure minimum downtime and optimal planning through proactive planning and regular reviews of the overall production environment

Testing and deploying changes to web apps and pages, as well as deploying services to servers for both internal and external use

Develop project implementation documentation including all technical information needed for the successful implementation of a project

Ensure that all components of the infrastructure are well documented and conform to standards

Strong coordination, organization, teaming and communication abilities

Works well individually or in a group setting

Ability to work under pressure and time constraints

Knowledge of configuration management best practices.

DESIGNTATION & TENURE: GENPACT IT SERVICES.

ROLE: L3 LEVEL ADMIN for AD, Windows, VMware, Linux and Exchange sever

GENPACT INDIA Hyderabad, India. Nov 2011 – Oct 2015

ROLES & RESPONSIBILITIES as AD, WINDOWS, and VMWARE ADMIN:-

Worked with GENPACT (IT Services), leading team of 7, worked based on incident response and management.

5 years of experience with Virtualization Using VMware VSphere, VMware Vi3 & Microsoft Hyper V

Design, install, configure VMware ESX, ESXi, within vSphere 4 and 5 environments with Virtual Center management, Lab Manager, Consolidated Backup, DRS, HA, DPM, vMotion and VMware Data. Strong knowledge on Server, Desktop and Application virtualization.

Performed data backups & disaster recovery operations through ArcServe & Nakivo.

Maintained and administered computer networks and related computing environments, including computer hardware, systems software, printers, fax machines, applications software, & all configurations

Build, configure and deploy VMs and templates, Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows NT, 2000, 2003, & 2008, as well as Linux servers from VMware.

SAN environments to ensure high availability and acceptable performance characteristics for VMware vSphere and SAN-backed applications.

Windows Administration 2000/2003 environments. Managing accounts, password resets, creating accounts, deleting accounts. Managing Domain Accounts like R1, R2, R3, R5 and Comfin.

Upgraded DELL Power Connect 5324 Switches to Cisco GCE Catalyst 2960 Switches

Configured and Managed Anti-Virus Server likes Symantec, Kaspersky, ESET for Servers & Desktops. Designed, configured Exi Host 5.5, VCenter and Virtual Machines.

Administered Avaya IP Office Phone Manager, VoIP and configured Phone Systems for remote offices. Configuring printers & Network drives and troubleshooting issues related to Shared NT Server. Deployed Hyper-V & created virtual machines in Windows Server 2012 R2.

Maintained and configured Servers (Windows Server 2003/2008/2012R2, SQL 2008 server, Exchange 2003/2010/2012)

Creating new group policies as per the Customer request. Raise the Domain & Forest functional level to windows server 2008. Creation and administration of users, defining complex password in 2003 & 2008.

Migrating DHCP from windows server 2003 to windows server 2008 R2. Migrating RDC and ADC to windows server 2008 R2. Account Management of users in Active Directory on Windows 2000, 2003 and 2008 Servers.

Creating Reservations for all DHCP client machines, Installing and configuring the IIS 7.0 and FTP.

Modify, add, and delete users, user groups, and computer accounts within Active Directory.

Creating Organization Units, Groups and Users and Installing Windows server 2008 R2 OS and Implementing RDC & ADC servers. Joining Workgroup Machines to Domain.

Proficient in the creating desktop images using Norton’s Ghost, installation and Configuration of Windows 2000/2003 workstations.

Configured and Managed Anti-Virus Server likes Symantec, Kaspersky, ESET for Servers & Desktops. Experienced in Windows operating systems 98/ NT/ 2000/ XP and all Office.

Analyzed equipment performance logs & records in order to determine the need for repair or replacement.

Building and configuring new Linux, Solaris, and Windows OS on large infrastructure including virtual machines for Production, Development and UAT teams.

Worked closely with hardware techs onsite, assisting them in racking servers, cabling, labeling etc.,

Installation of Linux OS using PXE, Kick start. Windows OS using Microsoft Deployment Tool (MDT).

Working on change requests during port turn up activities and SAN port validations for the smooth processing of projects. Maintaining the complete LAB setup for users across the organization. Conducting server build

GENPACT INDIA Hyderabad, India. Nov 2011 – Oct 2015

ROLES & RESPONSIBILITIES AS LINUX ADMIN:-

Installed and configured all the Linux servers in the network per specifications of clients, good knowledge on PUPPET and DOCKER.

Developed Puppet scripts for the automation of system and application deployment

Installs, configures and maintains operating hardware and software in Microsoft and Linux environment.

Improved system security through setup and ongoing maintenance of NetScreen-Security Manager.

Maintained necessary back-up of the important files and documented Linux scripts for future reference.

Experienced in applying necessary patches and upgrading various Linux servers

Built more than 100 physical servers with Linux operating system (Version 5 and 6), near about 800 physical servers with Windows Operating system (2008R2, 2012 and 2012R2) and more than 50 Oracle T-series servers with Solaris 10 and 11 using our ABT (Automated Build Tool). Also configured these servers according to client requirements.

Maintains Oracle and SQL database integrity and performance.

Monitoring all aspects of corporate infrastructure are proactively for events, failures, and congestion

Performing regular tasks like installation of patches, monitor applications host of the Oracle server and upgradation based on client requirement.

Actively perform troubleshooting outages as they occur, including after hours and on weekends.

Providing some end-user support in cross-platform, mixed-OS environments, including: workstations, laptops, tablets, and smartphones

Built more than 4000 VMware virtual servers with Linux and Windows operating system.

Worked closely with hardware techs onsite, assisting them in racking servers, cabling, labeling etc.,

Primary resource for gathering requirements and coordinating with senior team members in developing the Automation scripts also performed the QA checks for all the developed scripts.

Installation of Linux OS using PXE, Kick start. Windows OS using Microsoft Deployment Tool (MDT).

Working on change requests during port turn up activities and SAN port validations for the smooth processing of projects. Maintaining the complete LAB setup for users across the organization.

GENPACT INDIA Hyderabad, India. Nov 2008 – Oct 2010

ROLES & RESPONSIBILITIES AS Help Desk Analyst / Customer Support Specialist ADMIN:-

Responsible for providing on call technical support to our customers.

Provided Level 1 and Level 2 technical support (MS Software, Hardware, Software, Network)

Troubleshooting technical issues related to GE core load software, hardware, network, MS outlook 2000/03, VPN (Virtual Private Network), Lotus tools- Sametime, WebEx, Quick Place, Internet Explorer, Windows 2000 Professional and XP Operating System etc.

Specialized in hardware, remote access (VPN) and wireless related issues. Resetting passwords for Laptop Data security tool (Safe boot). Supporting all Windows XP issues, software troubleshooting, general desktop support. Troubleshooting, monitoring & managing Virtual private network (VPN) issues for the End users.

Managing user accounts on Windows Active Directory, creating, resetting passwords and unlocking user accounts. Troubleshooting Desktops, Laptops, Printers on core load & other hardware devices.

Troubleshooting Internet, Proxy, and Network related issues on DNS, DHCP, TCP/IP (Wired & Wireless connectivity issues). Working as an L2 Administrator for GE rail & Transportation business users

Creating tickets on our CRM (Client Relationship Management) Tool - HPSD (Hewlett Packard Service Desk), Service now, corporate service now and dispatching cases to L2 teams. Creating and Maintaining IBM Mainframe Rail accounts.

CERTIFICATIONS

Microsoft Certified Solutions Expert (MCSE) (Certified)

Cisco Certified Network Associate (CCNA) (Certified)

Technical Course (VMware VCP) and Preparing for VCP examination

ADDITIONAL RESPONSIBILITIES:

Prepared SOPs, training documents & trained new hires.

Interacted with clients as and when required during weekly reviews and in case of outages.

Creating SMR and explaining it to the stakeholders on monthly bases.

Explaining about the tasks performed every week to client in weekly call.

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