Customer Service Data Entry

Jimelle B. Robinson

*** ****** **. ************, ** 28301

Phone: 910-***-****

E-mail: *******.********@*****.***

Objectives

To bring my strong work ethics, knowledge, personality, ability, and willingness to learn and grow to any environment.

Education

Fayetteville Technical Community College, Fayetteville, NC 2001-2006

Successfully completed Certification Programs in

Medical Office Management

Advanced Medical Terminology

Medical Terminology

Advanced ICD9/CPT Coding and Billing

ICD9/CPT Coding and Billing

Customer Care and Communications

First Aid and CPR

Experience

Media Coordinator/ Proof-Reader / Front Desk Receptionist (2006 –2009)

Smith Advertising, Fayetteville, NC

Performed media research in statistics and demographics. Letter writing and proof reading. Filing, faxing, packaging, postage, data entry, appointment setting, and answering multi-line phones.

Claim Processor (2004 –2006)

Paradise Nutrition, Fayetteville, NC

Reviewed and verified clients’ state and federal enrollment status. Completed and processed clients’ reimbursement claims. Data entry and point of contact for clients.

Assistant Manager (2001 –2004)

Family Dollar, Fayetteville, NC

Maintained accurate accounting of safe, bank deposits, employee registers, and oversaw customer refunds. Created and maintained employee work and training schedules.

Skills

Ability to execute a number of projects simultaneously

Skilled in administrative, accounting and office procedures

Proficient with Microsoft Office

Excellent organization, time management, and communications skills

Experienced in customer service

References Available Upon Request

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