Office Manager

QUALIFICATIONS

Over ** years experience in complex office operations and budget planning.

Administrative management of public relations, sales and operations of small businesses.

Track record of creative problem solving in fast paced environments with limited supervision.

A proven record in working successfully with diverse populations.

Ability to collaborate effectively with varied departments and cross-functional teams.

WELLNESS ADMINSTRATIVE COORDINATOR/OPERATIONS ASSISTANT Defined Wellness

January 2016 to Present (Division of Defined Fitness, Inc.)

Provide high-level administrative support on all levels to the Wellness Management Team and serve as liaison between the Executive Team and the Wellness Team. Implement new operational processing and tracking systems for both corporate clients and inventory control. Accurately record all Team meetings, marketing meetings, and corporate planning meetings and distribute minutes in a timely manner. Manage calendars and schedules of all Team members. Manage smoothie bar operations, personnel, and logistics to include scheduling and inventory.

Directly support operations with correspondence and calendar management. Run weekly reports and month end tracking reports for VP of Operations. Manage Agenda for weekly Executive Team meetings and support Executive Team on all levels of administration including follow up phone calls/emails, sponsorship requests, and some legal documentation.

EXECUTIVE ASSISTANT/CORPORATE OFFICE MANAGER Defined Fitness, Inc.

March 2015 to January 2016

Provide high-level administrative support to the Executive and Management Team. Assist in development and implementation of new operational processes and tracking systems. Attend weekly meetings and accurately record minutes of the meetings. Prepare agendas for weekly meetings. Support Executive Team on all administrative levels including but not limited to tracking, follow up phone calls and emails to member, vendors and/or staff. Prepare correspondence, develop forms and calendar management. Directly supports operations with providing superior customer satisfaction. Prepare monthly reports as directed by Management Team. Oversee all corporate office personnel and logistics.

ASSISTANT OFFICE MANAGER/REGISTRAR Pima Medical Institute

July 2013 to March 2015

Responsible for collecting, recording, maintaining and reporting of all student records within FERPA guidelines, e.g., grades, registration data, transcripts and graduation verification.

Keep administration/management informed by reviewing and analyzing special reports; summarizing information and presenting data to both on site and corporate entities.

Assist in problem solving the research, analysis and resolution of student and/or faculty disputes as they relate to records and registration. Collaborate with administrators, faculty, student services and IT to facilitate and improve services to students, including catalog and registration/records policy questions. Coordinated and arranged advisory board meetings, prepared meeting agendas and distributed minutes to appropriate accrediting bodies. Audited and maintained records and main file room.

ADMINISTRATIVE ASSISTANT/QUALITY CONTROL Vitality Works Inc.

April 2010 to January 2012 Albuquerque, NM

Assistant to Quality Assurance Manager and other relevant staff. Conducted coordination of outsourced raw material ingredient analysis to ensure purity and content standards for multiple customer accounts. Assisted in completing in-house ingredient and product testing and analysis. Conducted complete inventory tracking and monitoring actions to include physical and electronic receiving, production and packaging records. Assisted in audit reviews of finished product records to ensure formula accuracy and quality standards to maintain customer and regulatory requirements.

Customer Service Representative Vitality Works Inc.

January 2009 to April 2010 Albuquerque, NM

Served as point of contact for all incoming calls. Properly fielded calls and assured delivery of calls and messages to appropriate staff. Took orders for product with little margin of error, assuring delivery to labeling and shipping departments for product fulfillment. Assisted Private Label Sales Manage/Office Manager with printing of order forms, ordering herbal handbooks, contact with field sales representatives, preparation of herb farm tour. Attended, set up Vitality Works booth, and helped field questions related to private labeling and sales of product at the Natural Products trade shows with National Sales Manager and Owner.

CIVIL OFFICE SUPERVISOR Ada County Sheriff’s Office

1999-2001 Boise, Idaho

Managed all Civil Office functions and personnel. Provided the supervision and performance evaluations for all assigned deputies, to include work assignments and schedules. Maintained coordination between the county courts, field deputies, and civil office deputies to assure expedient and accurate execution of court ordered civil actions and judgments. Set policy for office interaction with public, other county entities and law agencies. Planned and managed annual office budget of $35,000.00.

Managed office functions that realized $1M in processing fees in 2000.

Led team that received Ada County Sheriff’s Team Citation for outstanding achievement.

Reduced court order processing and execution time through the realignment of office assignments and workflow. Consistently statutory timelines for the processing of over 1000 court orders per month.

Proven record of successful supervisory experience in a people-oriented environment.

CIVIL OFFICE DEPUTY Ada County Sheriff’s Office

1992-1999

Civil Law Enforcement

Processed and served court ordered paperwork including wage and bank garnishments, eviction notices (Writs of Restitution), subpoenas and other civil documents to include Warrants of Distraint on county personal property taxes. Coordinate Sheriff’s sales of personal and real property to satisfy court judgments and collect on delinquent personal property taxes. Handle all billings for civil process performed by Sheriff’s Office. Dispatched deputies to disturbances. Kept records on citations, reports-took police reports (phone & walk in). Handled all extra duty employment for Sheriff’s Office (scheduling, pay). Served as liaison between deputies and campus security guards.

EDUCATION

Walden University, 2013-present, working towards BS in Public Health.

Boise State University, 1993-1996, 3.9 GPA

Foundations of Herbal Medicine, 2007, Certified Herbalist

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