Customer service, bookkeeping

Virginia Shear

*** ** ** **

Ocala. Fl. *****

Cell phone: 352-***-****

E-mail: ********@*****.***

WORK EXPERIENCE:

DialAmerica, Inc. 201-***-****

****-****

I conducted outbound fundraising for Special Olympics and M.A.D.D., inbound credit card activations for Wells Fargo and Bank of America with upsells,and order taking over holidays for various companies that contracted with DialAmerica

Shear Consulting and Estimating, Inc. 352-***-****

2005-2007

I owned and operated this business and did sub-contract bookkeeping for J&J Design Builders, Inc., Fink Appraisal Services, Inc., and Kad design, Inc. I closed business to spend more time with my children, PTA, baseball, cheerleading, etc.

Shear Plumbing Services, Inc. 352-***-****

1995-2001

I co-owned and operated this plumbing. I was responsible for every aspect of administration from start-up to selling of business to relocate to Ocala.

The Flyer 305-***-****

1990-1994

I was responsible for inbound / outbound private party classified advertising, servicing and collecting on new and existing accounts and promoted to inbound / outbound commercial classified advertising, servicing and collecting on new and existing customer accounts. I resigned to start my family.

EDUCATION:

Miami Sunset Sr. High through grade 11

GED 1983

MDCC 1991 & 1996 GPA: 3.75 no degree

CFCC 2005 GPA: 3.5 no degree

1.75 of 2-yr AA with major in Psychology

SKILLS:

QuickBooks Pro, MS office, and MS Excel, IE, Google Chrome

Customer Service, Order taking, Data entry, Bookkeeping (A/R, A/P) Collections, Sales.

REFERENCES:

Laura Cunningham (supervisor @ DialAmerica) 352-***-****

Marc Shear (business partner @ Shear Plumbing) 352-***-****

Carla Diller (personal) 845-***-****

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