****.*****@*****.***
Michael Proto
Objective
A position utilizing my extensive computer skills with an emphasis on customers needs in the dynamic business network field. Technical / Engineering team management position using my unique ability to co exist with all skill levels and obtain happy and productive results. I am a powerhouse with the personality to maintain leadership in hard to manage knowledge based environments.
Work History
Chief Engineer self employed
2008 present
After Micro Tek dissolved started small business to continue to support existing clients as well as new clients.
Senior Field Engineer/Systems Engineer
2000 2008 Micro Tek Distribution Lake of the Ozarks MO
● Provided on site and remote systems and network support for diverse customer base in Mid Missouri from inception to end of life.
● Assessed and recommended equipment needs for new customers
● Established new customers from cold calls and radio show contacts,customer referrals .
● Managed in house tech dept and VAR process for Microsoft Systems Builder.
● Established maintenance contracts for existing high availability customer needs i.e. Police and municipal government offices
● Support in house technical staff in all aspects of Microsoft and Unix based network and systems support.
● Supported 125 separate school districts state wide, we were the largest supplier of technology in state for 6 years in elementary education market.
On Air Talent 2 003 2012
KRMS 1150 AM Osage Beach
Hosted weekly call in computer help radio show with open phone lines and follow up calls. Very popular long running computer show with number 1 talk radio station in market.
Senior Engineer
1999 2001 Computer Connections Camdenton MO
Ran all aspects of tech department for small VAR and service provider
Network Engineer/ System Engineer
1995 1999 Independent Consultant Bay Area Ca
Worked as a contract consultant for such customers as Deloitte/Touche, Bank of America,Sprint, Vanstar, Microage, Tandem, Nestle,
Asst Director Technical Department.
1994 1995 CompUSA White Plains New York
Implement and open new store in Westchester County New York, Largest grossing revenues in CompUSA history, open new store in IBM land hire and train all techs, run day to day operations for Tech Director.
Education
1994 Dudley Engineering Institute San Francisco CA B.S., Computer Science. 3.9 GPA
Certifications
A+, MCP, Dell, Hewlett Packard, Toshiba, Microsoft NT Administration NT MCSE, Compaq, IBM, Windows Server 2003 Administration. Server 2008, MSCIE