Customer Service Medical Assistant

Stacey Poitras

Eagle Springs, NC *****

***************@***.*** - 910-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Customer Service Representative

Lincare - Southern Pines, NC - August 2015 to December 2015 Responsibilities

Processed incoming orders.

All clerical aspects of the office.

Answered phones.

Verified patient insurance online and over the phone. Addressed patient requests in person and over the phone. Accomplishments

Provided excellent customer service.

Assisted co-workers as needed.

Always acted in a professional manner.

TRC

US Postal Service - West End, NC - January 2007 to June 2013 TRC

Achievements:

• Provided excellent customer service

• Responsible for money and accountable items

• Showed flexibility while multitasking

Responsibilities:

• Sorted and delivered mail

• Maintained accountable cart

• Worked at retail window

• Worked at other offices when needed

Medical Assistant

Pinehurst Surgical Clinic - Pinehurst, NC - April 2011 to June 2011 Achievements:

• Provided excellent customer service

• Worked with several different doctors each day

• Maintained professionalism through all challenges Responsibilities:

• Took patient history through EMR

• Took vitals

• Drew injections for doctors

MED Clinical Externship

Randolph Pulmonary and Sleep Clinic - Asheboro, NC - January 2009 to May 2009 Medical Assistant

Achievements:

• Achieved ability to multitask in medical environment

• Obtained understanding of EMR systems

• Applied education in work environment

Responsibilities:

• Performed clerical duties

• Ordered outside testing

• Took blood samples

• Performed clinical duties

EDUCATION

Associates in Applied Science in Medical Assisting Montgomery Community College Troy - Troy, NC

July 2009

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