Customer Service Management

JEAN CLAIRE A. LAMDAG

Inoburan City of Naga, Cebu

094******** / 2365174

*************@*****.***

CAREER OBJECTIVE:

I am seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for myself.

EDUCATIONAL BACKGROUND

Inclusive year

2015-2016 Tertiary

College of Business and Accountancy major in Financial Management

University of Cebu- Main Campus

Sanciangko St., Cebu City

2010-2011 Secondary

Placido L. Senor National High School

Langtad City of Naga, Cebu

2006-2007 Elementary

Langtad Elementary School

Langtad City of Naga, Cebu

SKILLS

Time Management

Leadership

Handling Pressure

Computer Skills ( Microsoft Word,, PowerPoint and Excel)

Adaptable

Teamwork

WORK EXPERIENCE

Inclusive years Position Company name and Address

Mar. 26, 2015- Mar.29, 2016 Service Crew Jollibee Foods Corporation

Cebu South Road, Bulacao Cebu City

Nov. 10, 2015-Feb.11, 2016 OJT RCBC SAVINGS BANK

Cebu South Road, Talisay City

SEMINARS & TRAININGS ATTENDED

Inclusive Dates Title Conducted by

February 28, 2016 Work Ethics & Professionalism Seminar Ms. Idyll Liza D. Peroramas

February 28, 2016 Awaken the Entrepreneur in you Seminar Mr. Alvin Alcantara

February 21, 2016 Stress Management Seminar Dr. Anna Kathrina O. Watin

February 21, 2016 Leadership to Effective Communication Mr. Joseph Emerson JohlSubong

December 06, 2015 Corporate Social Responsibility Seminar

October 08, 2015 Financial Education Expo Bangko Sentral ng Pilipinas

PERSONAL BACKGROUND

Age: 21 yrs. old

Gender: Female

Weight: 40kg.

Height: ''5''

Civil Status: Single

REFERENCES

Name: Ms. Geraldine B. Lumayag

Position: Senior Customer Relations Officer

Employer: RCBC Savings Bank Talisay Branch

Telephone Number: 093******* / 2722833

Name: Ms. Merlyn T. Delda

Position: Customer Service Head

Employer: RCBC Savings Bank Talisay Branch

Telephone Number: 091********

Name: Ms. Jayann Daclan

Position: CTM- Manager

Employer: Jollibee Foods Corporation Naga Branch

Telephone Number: 099********

Contact this candidate