Customer Service High School

G lenda A. Franco

** ***** **.

Waltham, MA *****

(H) 781-***-****

g ************@*****.***

O BJECTIVE

I would like to combine my skills and experience to obtain a fulfilling and challenging career. I have experience working with computers, and I am bilingual (English and Spanish). I have outstanding work ethic and have been employed in many different capacities. I have obtained my GED, and completed CPR and AED training in 2008. In addition, I completed an accounting course in Guatemala and an ESL course here in the U.S. E DUCATION

La Ilustracion High School, Guatemala 1987

E XPERIENCE

Cashier and Customer Service June 2015 July 2015

Tedeschi’s Waltham, Ma

● Worked at the register

● Responsible for cash handling

● Stocked merchandise

Cashier and Bistro Cook Server M arch 2015 May 2015 Marriott Waltham, Ma

● Taking food orders

● Worked at the register

● Customer Assistance

Cashier December 2014 March 2015

Hobbs Brook Waltham, Ma

● Worked at the cash register

● Attend Customers

● Maintenance (cleaning)

Administrative Volunteer 2012

Salvation Army Waltham, Ma

● Filed applications

● Answered phones

● Sent out mailings

● Organized general office environment

Team Leader June 2006 December 2011

NOVA Biomedical Waltham, Ma

● Worked in the computer lab

● Assembled packages

● Accounting

● Organized papers

● Delegated tasks to co workers

● Ensure quality of products

Cashier March 2005 March 2006

S top and Shop Watertown, Ma

● Assisted customers

● Responsible for cash drawer

● Stocked and merchandise

Inspector Oct. 2001 Sept 2004

B ecton Dickinson Waltham, Ma

● Cleaned rooms

● Inspected production groups

● Cleaned and inspected packaging blades

● Inspected chemical processes

A ssembler & Inspector 1993 2001

C &K Components Inc. Newton, Ma

● Assembled machinery

● Operated and inspected machinery

L abeler 1994 1996

M agnivision, Co. Miami, Fl

● Tagged and labeled reading glasses

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