Customer Service Representative

VEGA, ANTHONY

*************@*****.*** 574-***-****

QUALIFICATION SUMMARY

Warehouse and office professional with experience working in fast paced, high volume environments demanding strong organizational, problem solving, and interpersonal skills. Trustworthy, ethical and reliable, committed to superior customer service. Detail-oriented with ability to multi-task effectively.

Capabilities include:

Working knowledge of AS400, ShipWorks, Zenventory, Microsoft office and Power-Link

Encourage and demonstrate high level of performance

Familiar with RF barcoding, warehouse processes and procedures as well as OSHA standards

EXPERIENCE

PURCHASING/INVENTORY CONTROL COORDINATOR JCR OFFROAD

SEPT 2014 – JUNE 2016

Identify new suppliers, perform comparative pricing and negotiate pricing, establish delivery requirements and timelines

Perform all purchasing functions including issuing PO’s, invoicing, price verification, and entries into accounting system

Identify and resolve any issues related to product quality, pricing, delivery, utilization and loss

Perform cycle counts, location audits, month end reconciliation process, research all variances and authorize appropriate inventory adjustments

DC OPERATOR CONN-SELMER INC

JUNE 2013 - SEPT 2014

Ship, receive, pick and pack musical instruments and accessories

Complete cycle counts, load trucks and put away product

Communicate with customer service, sales department and staff professionally

RETAIL PARTS PRO ADVANCED AUTO PARTS

OCT 2012 - APRIL 2013

Oversee store operations for commercial and retail part sales

Create effective marketing strategies and planograms

Communicate with staff, customers, and corporate managers professionally

Create open and closing reports and distribute to district manager

WAREHOUSE ASSOCIATE MANPOWER/WESCO DISTRIBUTION

JAN 2012 - OCT 2012

Pick, pack and check orders, operate multiple types of forklifts

Clerical duties as required

Train new employees

WHOLESALE CUSTOMER SERVICE REPRESENTATIVE LOCHMANDY MOTORS

JULY 2010 – NOV 2011

Provide superior customer service

Create the schedule and route for the delivery driver

Analyze inventory and order product as needed

Field customer calls and enter new orders

EDUCATION

RILEY HIGH SCHOOL, SOUTH BEND, IN

GENERAL STUDIES

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