Manager Project
Resume:
** ***** ****** ******* ****, NY *****
**********@*****.***
Personal Reference: Sarah Homanich
SUMMARY
Productive, energized, motivated individual. I have excellent comprehension and retention skills. 35 years in
Customer service via project support, help desk and business analyst positions.
SKILL HIGHLIGHTS
-Strong Organizational Skills -Interpersonal Skills -Excellent Communicator
-Customer Service Skills -Project Manager -Excellent Problem solver
PROFESSIONAL EXPERIENCE
12/2015- Columbian Financial Group – Licensing Technician
06/2015-08//2015Ardagh Metal – Temp position
-Admin assist – Human Resources
8/2013- 5/2015 Our Lady of Lourdes Hospital
-Phlebotomy/Laboratory & Office services
2012- 2013 Shore Medical Center
-Dialysis Care Technician
2008-2010 Trump Entertainment Corporate
- Consultant/Senior Support Specialist
- Project Manager for Hotel Conversion Data Hotel Management System
2005-2007 Resorts International
-Corporate Manager of Hotel and Point of Sale Systems
1989-2005 Caesars Entertainment
-Information Systems Senior Business Analyst
Employee of the Month, March 1991
Employee of the Year, 1991
I analyzed online departmental operations and determined future needs. Planned executed and finalized implementation of new systems and completed upgrades to current systems. Troubleshoot software problems and provide online support. Developed user guides for software use. I introduced employee training programs to increase productivity and efficiency. Teamed with Internal Audit and documented account discrepancies.
CERTIFICATES OF ACCOMPLISHMENTS
ATTAIN-Certified Microsoft Analyst.
BONET / ASCP Phlebotomy certified
Upward Mobility Dealing with Difficult Employees
Train the Trainer Stress Management
Systems Analysis & Design for Project Management
EDUCATION
2011-2012 Star Career Academy-Dialysis Technician Training Program
BONENT Certified/Phlebotomy CPR Certified
Program includes: Nutrition Management, EKG, Machine Monitoring,
Patient Assessment
1986 Atlantic Cape Community College
1987 Richard Stockton College
38 Credits in General Studies
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