Customer Service Manager

Willie Dinish Jr

**** ****** **** ***** ***** - Mobile, Alabama 36618

251-***-**** - ************@*****.***

OBJECTIVE

Hardworking team player recent Medical Billing and Coding graduate looking for an entry level opportunity where I can utilize my education and years of customer service in a progressive and challenging environment.

SKILLS

Certified Billing and Coding Specialist-CBCS test passed, ICD-10, 1CD-9, CPT and HCPCS training and understanding. Proficient knowledge of Medicare and Medicaid billing procedures, Good written and oral communication skills, working knowledge of Insurance regulation, procedures and diagnosis.

EDUCATION

December 2015 -Graduate

Virginia College of Mobile, Alabama

WORK EXPERIENCE

April 2016 - Present

Armstrong and Associates – Mobile, Alabama

Billing and Collections

September – December 2015 - Externship – 180 hours

Little Sisters of the Poor – Mobile, Alabama

These duties included research for Medicaid/Medicare Denials and correct ICD-9/ICD-10 coding. Posting and editing payments, filing charts, and faxing on a daily basis.

October 2014 – March 2016

Winn Dixie – Mobile, Alabama

Bakery Associate

December 2004 – May 2012

USA Children’s and Women’s Hospital

1700 Center Street – Mobile, Alabama 36604

Food Production Manager

June 2003-November 2003

Mobile County Metro Jail – Mobile, Alabama

Assistant Food Service Director

April 1996-June 2003

Knollwood Nursing Home – Mobile, Alabama

Pg.2

SPECIAL CERTIFICATES

March 2016 - AAPC Certification ICD-9

December 2015 -Medical, Billing, and Coding

December 2015 NHC Certification ICD-10

REFERENCES

Available Upon Request

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