Engineer Quality Assurance

PROFESSIONAL SUMMARY

Highly accomplished Software Quality Assurance Analyst Lead with more than Fourteen Years of experience in the IT Industry and a background that includes:

Proven track record in Test Planning, Test Strategies, Test Case Management, Test Matrices, Defect/Issue Management, and Release Management

Dynamic Leader and Mentor, able to build team cohesion and inspire individuals to strive towards higher levels of achievement

Strong hands-on Maintaining the existing Automated Test Cases, with Updates and Redesign

Working with Hybrid Automation Framework to support multiple browsers and reporting

Solid experience with Functional, Integration, End to End, UAT phases of Testing

Extensive working knowledge on Data warehouse, ETL process and backend testing

Keen in-depth knowledge of Software Development Life Cycle (SDLC) utilizing Waterfall, Agile (Scrum) and V-Model Methodologies

Solid experience in Black Box Testing

Solid understanding and qualifications in Manual and Automation testing tools Selenium Web driver and UFT 12 version.

Well versed with using Test Management tools like HP Quality Center[ALM], JIRA and TFS and Enterprise Tester.

eMids Healthcare Information Technology, Nashville, TN September 2014 – Present

Senior Software Quality Assurance Analyst Lead

Directing the QA team and process and ensuring delivery of goals and objectives.

Monitoring the QA processes as per the client is followed across the teams.

Analyzing the requirements and testing for Claim process [837 i/p] for single and batch claims.

Prepared and Maintained traceability Matrix to monitor the coverage across the implementation

Strong knowledge for loops and coding process for 837 claims.

Detail QA Analysis for each sprint from Grooming sessions to UAT phase.

Details test planning and test scenarios with data integration for each execution phase.

As QA lead responsible for all risk alerts and mitigation

Conducting the UAT with the Product Owner

Analyzed requirement document and developed Test Cases for manual testing using HP- ALM

Created the Requirement Traceability Matrix (RTM) in HP-ALM including test plans to test cases, test

cases to defects, etc. to fill the gap between the requirements and the test cases covered.

Providing monthly progress reports with QA analysis to the management and review the progress.

Monitoring defect management process is with compliance.

Testing with HIPPA transaction sets of 270/271, 276/277/ 837/4 (i/p)/ 834 using gateway interface and Real time interface.

Executing transaction end to end in relation with Payer Specific Edits[PSE].

Managing data sets for regression testing suite and detail end to end test scenarios for each sprint.

Conducting UAT testing to meet all the acceptance criteria for stories.

In-depth knowledge or Healthcare systems from EMR to Clearing house to payer connectivity.

Executing all testing phases, Functional, system, Integration, cross browser, database, end to end, UAT.

Used JIRA as sprint planning and defect management tool.

Enterprise Tester as Test Management tool.

EXPERIENCE

Assign Corporation, Orange County, CA (Client: UCI) November 2013 – September 2014

Senior Software Quality Assurance Analyst

Integral part of the testing effort for ICD 10 Program that includes conversion of 55 applications from ICD 9 to ICD 10

Monitoring and execution scenarios evolving EDI transactions 83X, 27x stages

Execution workflow to monitor and verify the ETL transaction and Data warehouse applications

Analyzing the requirements and testing, determining modification to meet maximum accuaracy.

Strong understanding with HL7 messages

High-level understanding of GEMS and mapping issues between ICD-9 and ICD-10

Coordinating, defining Test Strategy for each system with respective system Analyst

Analyzing and defining areas of scope for testing

Strong hands on maintaining the existing automated test cases, with updates and redesign

Working towards the hybrid automation framework to support multiple browsers and reporting

Designing, developing, and maintaining of scripts for all critical applications in Quality Center [ALM]

Performing validation for patient scenarios, creating data for patients in AllScripts [QUEST]

Coordinating testing with different systems including Invision, GE/IDX, Payers [837p]

Coordinating and performing interface testing across systems

Used Quality Center as Test Management tool.

Cornerstone on Demand, Santa Monica, CA December 2012 – November 2013

Senior Test Engineer

Converting requirement document into detail Requirement Traceability Matrix and Coverage Matrix

Creating Use Cases with Data sets

Worked on both Agile and Waterfall team models for testing

Part of scrum meetings and weekly updates

Executing Acceptance checklist

Performing testing on Various swim lanes and detailed functional and back end testing

Logging defects using Microsoft Team Foundation Server and maintaining all QA documentation in Source Control, performing defect management

Participating in weekly project meetings and providing weekly updated to the leads on active projects and defects

Hands on Selenium automation with Web-driver, Eclipse tool to generate test cases

Strong hands on maintaining the existing automated test cases, with updates and redesign

Assign Corporation, Downey, CA (Client: Kaiser Permanente) November 2007 – December 2012

Senior Software Quality Assurance Analyst

Integral part of the testing effort for ICD 10 Program that includes conversion of 28 applications from ICD 9 to ICD 10

Testing Enrollment for new and existing patients with Kaiser Insurance and enrollment process flow.834 transaction.

Designing, developing and maintaining automation scripts for all patient safety critical applications

Setting Email option to mail the support team of any errors in the scripts on a daily schedule

Participating in all phases of testing of HealthCare Applications

Customizing and correlating the scripts recorded with WEB interface.

Running tests with virtual users for load according to client’s requirements

Using Performance Monitor to monitor and analyze server performance by generating various reports for CPU utilization and Memory Usage

Running of ETL packages, verification of jobs, with data warehouse applications and reporting.

Writing SQL Queries to retrieve data from the database

USTechSolutions, Glendale, CA (Client: KornFerry) September 2007 – November 2007

Senior Quality Assurance Analyst

Carrying out testing of their new upcoming search engine, which provides extensive search based on Executive, Company and Engagements, procedures to ensure that all information systems products meet the specified business and technical requirements

USTechSolutions, Pittsburg, PA (Client: Dicks Sporting Goods) March 2007 – August 2007

Senior Quality Assurance Analyst

Responsible for carrying out procedures to ensure that all information systems products meet the specified business and technical requirements

Developing test strategies and QA Project Plans

Independently leading project QA efforts managing resources, tasks and status reports

Performing script and software testing to ensure proper operation and freedom from defects

Microsoft Pvt Ltd, Hyderabad, India November 2004 – January 2007

Senior Test Engineer

Payroll processing system [PCRS]. : This project is a financial package; this application handles the payroll processing for the employees which are regular and contingent staff under Microsoft payroll. These applications help the Payroll auditors to retrieve data to audit the monthly pay stubs

MSRA [Microsoft Reporting Analytics]: This is a data-warehouse system, which holds data for the expense and the revenue that is generated around different regions of the world and help in processing reporting format data, using Pivot charting for analyzing the data. Application is used for forecasting of revenue and expense allocation for the financial year

Birlasoft Pvt Ltd, Noida, India February 2002 – November 2004

Test Engineer

Identifying the scope of testing for the requirements provided from the development team and business

Providing feedback and queries to close on the prioritizing the change request

Participating and initiating meetings with Business Analysts, Developers, Quality Assurance and Production Support team on regular basis in order to improve the testing quality by better strategies and testing approach

Working closely with Developers and Quality Management team to ensure that requirements documentation can be easily translated into Test Plans, ensuring the proper Testing Plans and QA Process have been completed

Solutions Inc, New Delhi, India February 2001 – March 2002

Software Test Engineer

Participating in peer review of test cases

Defect Tracking using Test Track Pro -> Sea Pine

Maintaining Bug Tracking Report and sending weekly report to the client

Compiling documentation included Release Notes, Defect Report, and Project Status

Aithent Technologies Pvt, Ltd, New Delhi, India October 1999 – February 2001

Test Engineer

Core member of QA team responsible for application migration, from AS 400 to Oracle systems supporting the process. Performed required activities that help in smooth implementation with minimal defeats

Newgen Technologies Pvt Ltd, New Delhi, India December 1997 – October 1999

Test Engineer

Major Features: Image viewer, Text Search, Non Image viewer, Image editor [Annotation, Masking, Image attaching] and Scanning

TECHNICAL SUMMARY

Testing Tools: UFT, Microsoft Test Center, Selenium Web driver, Load runner, ALM, Quality Center, JIRA.

Programming Languages: C#, C, C++, Visual C++, Javascipt, VB Script, PL/SQL

Web Applications: HTML, FrontPage 2000, Visual Basic Script

Database Systems: Oracle 9.0.1, MSSQL Server 2008, MS Access, MySQL

Software: Windows 8,7, NT, 2000, XP, IE 8, ALM 11.05, MS Office (Excel, Project, Visio, Word, PowerPoint), IE 7/8/9/10,

EDUCATION

Master of Science (MsIT) in Computer Science, Karnataka University

Bachelor of Commerce [BComm], Dehli University

Advance Diploma in Computer Programming, NIIT

ACHIEVEMENTS

Responsible for the coordinated management of multiple infrastructure related projects directed toward business and organizational objectives

Involved in Release Management activities as a member of Release Team

Experience coordinating with offshore development and testing team

Experience in Integration of TestDirector/Quality Center with Mercury Interactive tools ( ALM)

Creation of regression suite with Selenium Web driver.

Coordinated and lead the team in upgrading LoadRunner to Test Center

Involved in implementation of CMM level standards

Actively involved in Unit, Integration, System and User Acceptance Testing

Desired knowledge of change management and configuration process

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