Customer Service Representative

GLORIA SMITH

**** ***** *******

Hobbs, NM *****

Phone: 575-***-****

Objective

Looking for a job with a fast paced company with many chances to advance. Employment History

Service Clerk/DOT, Dispatchers, Except Police, Fire, and Ambulance 08/2014 - 12/2015 Fedex Express Hobbs, NM

Schedule and dispatch workers to schedule locations on route and check trucks at the end of day to verify that was no packages left behind and would also scan in control to create reports and turn in to corporate office on a daily basis along with time sheets. Would also deliver packages and pick up packages from drop boxes or already schedule pickups.

Customer Service Associate (CSA), Counter and Rental Clerks 07/2014 - 10/2014 Lowes Hobbs, NM

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.

Care Provider, Personal Care Aides

06/2013 - 07/2014 CYFD Care Provider Hobbs, NM

Care provider for Children at home.

Customer Service Representative, Customer Service Representatives 03/2010 - 07/2013 Delux Detail Hobbs, NM

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

Customer Service Associate (CSA), Counter and Rental Clerks 10/2009 - 03/2010 Kmart 2220 N Grimes St, Hobbs, NM Receive orders, generally in person from supervisor, work in layaway department creating and pull out layaways for customers, take count of items, use of cash register, debit or credit machines to take payments. Cash out teller at the end of the day and maintain work area clean. Customer Service Representative, Customer Service Representatives 03/2009 - 10/2009 Security Finance Corp 212 W Broadway St, Hobbs, NM Interact with customers to provide information in response to inquiries about services and to handle and resolve complaints. Process information for loans, verity information and process payment as needed. Use phone to contact clients to remind them of payments due and use of cash register to process payments.

Receptionist, Receptionists and Information Clerks 12/2006 - 03/2009 TASCOSA OFFICE SUPPLY Hobbs, NM

Answer inquiries and obtain information for general public, customers, visitors, and other interested parties. Provide information regarding activities conducted at establishment; location of departments, offices, and employees within organization.

Supervisor, First-Line Supervisors of Non-Retail Sales Workers 04/2004 - 12/2006 BURKES OUTLET Hobbs, NM

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties, such as budgeting, accounting, and personnel work, in addition to supervisory duties. Education History

Completion Date Issuing Institution Location Qualification Course of Study Hobbs High School NM High School Diploma General High School Curriculum References Available on Request

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