Sales Customer Service

Dylan Forbes

Engineer/Designer

Hollywood, FL ***21

***********@*****.*** - 954-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Engineer/Designer

Armor Tech, Inc - Miami, FL - April 2014 to Present Responsibilities

• Create designs, or modify existing designs (SolidWorks, Autodesk Inventor, MasterCam)

• Provide training and supervise on CAD software for junior stuff.

• Develop and document designs for new products from concept to completion and final release to manufacturing

• Assist in new Product development as part of R & D

• Develop specifications, analyze/select materials and verify design accuracy

• Work with outside vendors and consultants to develop, analyze and fabricate components and sub- assemblies

Product Analyst

LG Electronics/IAVI - Fort Lauderdale, FL - February 2013 to September 2014

• Performed advanced internal training of managerial and sales staff on the specs and features of multiline products sold by the company using my certification as a digital signage expert

• Performed in depth market analysis using the Oracle based systems to improve sales growth (improved by 66% comparing to PY) and market share (110% growth)

• Assisted customers’ purchasing managers in finding the appropriate bundle of various company products for their specific individual purposes. Created interactive electronic bundling tool to increase sales efficiency.

• Analyzed the market capacity for the newly developed products and solutions; estimated future production plans to be used as hands-on data for production facilities and distribution channels FA Associate

Wells Fargo - Sunny Isles Beach, FL - September 2013 to April 2014 Responsibilities

• Provide support to the Financial Advisor by providing the FA and the clients of the FA with account information and quotes; establishing new accounts, entering security order tickets after being approved by the Financial Advisor and, processing deliveries and/or payments.

• Establish and maintains files to meet the firm s regulatory requirements, creating and producing reports, databases, and establishing and maintaining filing and record keeping necessary to support efforts to service and grow client relationships.

Business Analyst Advanced GTM Dept., Strategic Sales/Marketing LG Electronics - 2010 to 2012

• Analyzed intra company P&L data retrieved from Business Objects System and prepared quarterly reports for Product Management Leaders regarding pricing and maximization of profit

• Developed and implemented new reporting procedure for sales efficiency tracking by creation of easy to understand ROI report (by product/by customer)

• Monitored and measured the sales efficiency using SAP and SQL based systems.

• Implemented a co-promo efficiency tracking procedure from the scratch. The procedure saved more than

$2M of company marketing funds, while increased sales by 37%

• Training of countrywide sales people and managerial cadres in co-promotional efficiency calculations and their applications to sales results

Specialist of Corporate Account Opening Desk, Customer Service Department Unicredit Bank - 2007 to 2008

• Conducted negotiations and brought in new customers (including foreign)

• Accompanied all customer (legal entities) currency operations including: currency exchange, payments, assisting in preparation of documents required for money transaction.

• Responsible for providing of services quality in daily operations

• Conducted presentations and trainings for all major branches within Ukraine

• Responsible for implementing new product development Courier, Sales manager, the sale direction chief

Mobitrade - 2006 to 2007

Study of commodity features of the developed products

• Prognostication of sales volumes

• Budgeting of product development

• Developed and implementation of product sale strategies

• Participated in marketing budget planning process

• Supervised implementation of the plan by subordinated employees Languages: Russian, Ukrainian, English

EDUCATION

Master of Science in Business Administration and Management Barry University - Miami, FL

2010

Master of Science in International Finance

Kiev National Economic University - Kiev

2008

BA in International Economy

Kiev National Economic University - Kiev

2007

SKILLS

MS Excel and MS PowerPoint expert MS Excel and MS PowerPoint expert SAP/Business Objects/ SQL/Oracle Advanced skills Problem solving expert. Analysis of large volumes of data & information Autodesk Inventor SOLIDWorks Catalyst EX Dimention StrataSYS EdgeCam Photoshop Final Cut Pro X, Adobe Premiere Pro Team player for being disciplined, reliable, trustworthy, supportive, creative, fast learner

MILITARY SERVICE

Service Country: Ukraine

Branch: Transportation Technologies

Rank: 1 St Lt

September 2004 to September 2006

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