Technical Support Management

Location:

Lagos, Nigeria

Posted:

June 12, 2016

Contact this candidate

Resume:

OLUMUYIWA IYANULOLUWA OYEWOLE

Objective

Ready to contribute to the growth of the organization, by so doing help it to maintain its competitive advantage.

Having the personal drive required to deliver a service that exceeds the expectations of colleagues and end users through a positive, well organised and structured work ethic.

Looking for a career advancement opportunity with a company that will challenge my problem solving skills and allow me to develop my knowledge & potential. Work Experience

National Open University of Nigeria (Information Communication Technology Department)

Industrial Training (SIWES) February 2014 – July 2014 National Open University of Nigeria (Information Communication Technology Department)

Technical Support August 2014 - Present

Duties:

Administering & designing LANs, WANs internet/intranet, and voice networks.

Troubleshooting technical problems and implementing solutions

Configuration of Mikrotik routers to assign IP to the Thin Client

Maintenance & management of the Windows Server and Thin client.

Communicating and negotiating with users, specialists, other staff and suppliers.

Investigating, diagnosing and resolve all network problems.

Purchasing of IT Equipment and software in line within agreed budgets.

Repairing and formatting desktop and Laptop Computers for Staff

Configuration of routers and distributing internet across the University

Attending to Students’ issues, through the database record and taking records of students’ activities on their portal.

Technical Skills

Hardware Motherboards, Printers, Scanners, Switches, ISP modem, Thin Client, Laptops and Desktop Computers

Software MS word, Excel, PowerPoint

Operating System Windows XP/7/vista/8/8.1/10, Linux, Mac OS 11 Fola Agoro Street

Shomolu Lagos

Phone: 081********,081********

Email: ***********@*****.***

Networking LAN, WAN, Mikrotik Router, Cisco Router and NanoBridge M3/M365

Programing Elementary Programming with C, HTML, DHTML & JavaScript, Dreamweaver 8.0, RDBMS and Data Management, Working with SQL Server Database Objects

Key Skills and Competencies

Have a good technical network background.

Ability to explain technical issues clearly to non-technical colleagues. Professional

APTECH

Certificate of Proficiency in Information System Management 2011 Arcnet Power Communication

Computer / Networking Engineering 2014

Academic Qualifications

National Open University of Nigeria

B.sc in Communication Technology (Lower Division) 2015 Rosemary Comprehensive High School, Ilesha, Osun

WAEC 2010

Methodist Primary School, Ilesha, Osun

First School Leaving Certificate 2004