Customer Service Manager
Resume:
Ulises Rodriguez
Los Angeles C.A 90043
(323)572- 4283
*************@*****.***
I am a self-motivated, dedicated, and outgoing individual that has always put forth my full effort when given any task. I love to learn and can succeed in any given environment. I work well in both a team and autonomous environment. I am seeking a position where I can develop and excel while giving my best to an employer.
References available upon request
Rock & Brews LAX
Terminal 5
Kichen superviser.
List of Duties include:
Supervising Line Cooks, Prep Cooks, and Dishwashers in a high-volume, fast paced environment
Coaching staff to ensure quality standards are met or exceeded
Food and supply ordering, monthly inventory
Ensuring food quality and presentation are met at all times
Training all staff, managing issues or discipline/termination, ensuring ongoing training/education
Ensuring compliance with all applicable federal and state laws and company policies
Internet connections inc.
City of South Bay.
Customer service in all our electronics,
Phone
.Accesories
.Internet cables
.wifi router sales
Comunicating with phone companies
Returns and refunds
Proper announced for new products in our stores.
Manager/superviser
Iris Grijalva
Experience:
Grill/Appetizer
Olive Garden, Culver City
October 2012 - Present
List of duties include:
Part of the opening team for the restaurant
Opening and closing the grill and appetizer station
Making sure both grill and appetizer food come out on time
Ensuring that ingredients are stored properly
Making sure everything is up to date with the labels for the food
Responsible for when closing making sure everything is sanitize and clean
Ensuring all meats are at the right temperature
Pantry/Pizza/Traine
Buca di Beppo, Santa Monica
Planet Dailies, Los Angeles
June 2010 - Present
List of duties include:
Opening and preparing the restaurant's pizza/salad/milk shake/dessert stations
Training new staff for pizza and salad station
Responsible for making sure all the pizza’s, salads, desserts, and shakes come out on time
Preparing all the ingredients that will be needed for the whole day
Part of the opening team for the restaurant
Stocking
395 Santa Monica Place Santa Monica
June 2010 - February 2011
List of duties include:
Part of the opening team
Greeting and providing guest with an outstanding service
Answering any guest inquiries
Re-stocking all the items in the store when low
Receiving incoming merchandise
Changing layout for the store when needed
Education:
Santa Monica College
1900 Pico Blvd
Santa Monica, C.A 90405
Still attending college
Manual Arts Senior High School
4131 S Vermont Ave
Los Angeles, C.A 90037
Diploma:2007
Skills:
-Fluent in Spanish
-Work well under pressure
-Food handler’s Certificate
-Excellent customer service skills
-Proficient in Microsoft applications
Contact this candidate