Customer Service Medical Assistant
Resume:
Kimberly Bilben
Rapid City SD 57702
*********@*****.***
Education
Western Dakota Tech, Medical Assistant, AAS, August 2013 to May 2015
Catholic Social Services Scholarship Recipient
Dean’s List GPA: 3.8
Black Hills State University, Business Administration, BS, August 2006 to May 2008
Work Experience
Regional Aspen Centre, June 2015 to June 2016
Medical Assistant
- Work directly under Doctor assisting in all areas
- Follow up with patients needs and refilling medications
- Scheduling and educating patients
Rushmore Plaza Civic Center, Sept 2014 to June 2015
Receptionist
- Assist co-workers with projects
- Answer questions and phone calls
- Direct customers around website and building
One World Direct, June 2012 to Sept 2014
Customer Service
- Answered incoming calls while explaining products
- Resolved customer question and complaints on the first call
- Notated in shorthand through multiple systems
Piedmont Preschool and Child Care Center, August 2009 to April 2012
Mobile Infant Teacher
- Implemented lesson plans after attending child development classes
- Maintained a daily routine and nurtured five toddlers
- Communicated with parents and staff in writing and verbally
Volunteer Experience
Love Rapid City, June 2014 to Current
- Worked with Habitat for Humanity
- Love Inc.
- Corner Stone Rescue Mission
Bethany Christian Services Focus Group, May 2013 to Current
- Presented at 25th Annual Dessert Auction
- Suggest improvements to website
- Support clients emotionally
AmeriCorps NCCC, Perry Point Maryland, January 2004-October 2004
- NY-YMCA
- MA-Habitat for Humanity
- VA- Hurricane Katrina Red Cross Relief
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