Kimberly Bilben

*** **** ****** ** #*

Rapid City SD 57702

acu787@r.postjobfree.com

605-***-****

Education

Western Dakota Tech, Medical Assistant, AAS, August 2013 to May 2015

Catholic Social Services Scholarship Recipient

Dean’s List GPA: 3.8

Black Hills State University, Business Administration, BS, August 2006 to May 2008

Work Experience

Regional Aspen Centre, June 2015 to June 2016

Medical Assistant

- Work directly under Doctor assisting in all areas

- Follow up with patients needs and refilling medications

- Scheduling and educating patients

Rushmore Plaza Civic Center, Sept 2014 to June 2015

Receptionist

- Assist co-workers with projects

- Answer questions and phone calls

- Direct customers around website and building

One World Direct, June 2012 to Sept 2014

Customer Service

- Answered incoming calls while explaining products

- Resolved customer question and complaints on the first call

- Notated in shorthand through multiple systems

Piedmont Preschool and Child Care Center, August 2009 to April 2012

Mobile Infant Teacher

- Implemented lesson plans after attending child development classes

- Maintained a daily routine and nurtured five toddlers

- Communicated with parents and staff in writing and verbally

Volunteer Experience

Love Rapid City, June 2014 to Current

- Worked with Habitat for Humanity

- Love Inc.

- Corner Stone Rescue Mission

Bethany Christian Services Focus Group, May 2013 to Current

- Presented at 25th Annual Dessert Auction

- Suggest improvements to website

- Support clients emotionally

AmeriCorps NCCC, Perry Point Maryland, January 2004-October 2004

- NY-YMCA

- MA-Habitat for Humanity

- VA- Hurricane Katrina Red Cross Relief

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