Customer Service Sales
Resume:
Kalai J. Wilkins
Birmingham, Alabama 35211
************@*****.***
OBJECTIVE
To obtain a long-term position that will enable me to utilize my strong organizational skills, educational background, and ability to work well with people in a career that is fast paced and rewarding.
EDUCATION Birmingham,Alabama
Miles College (August 2003-May 2008)
Graduated: Bachelor of Science, Biology –Option in Chemistry
Coursework highlights: Organic Chemistry, Chemical Concepts, Plant Physiology, Environmental laws, and Environmental Sciences
WORK EXPERIENCE
Aerotek(Evonik Industries) Birmingham, Alabama
Bio materials Lab Technician(Operator 1) (February 2015- November 2015)
•Performed daily polymer manufacturing processes in accordance to client specified requisition and also to demonstrate personal proficiency of aseptic technique with minimal supervision
•Accurately execute the development and engineering GLPor GMP batch records without direct supervision
•Maintain logbooks,records,modifying,troubleshooting,and repairing equipment in reference to maintaining product integrity and processing equipment on multiple unit operations for extrusion
Laboratory Corporation of America Birmingham, Alabama
Laboratory Assistant (February 2013-January 2015)
•Verify, analyze, and classify HHLA dry dot specimens in accordance to SOP
•Maintained daily laboratory functions in accordance to state mandated specifications
•Ordered laboratory test in accordance to requisition and scheduled analysis
Birmingham City Schools System Birmingham, Alabama
Behavior Intervention Specialist (March 2011-February 2013)
•Assisted in building and expanding students comprehension level
•Monitored students behavior and provided alternate learning solutions
•Provided personal tutorial services to ensure progressive retention level
White House Black Market Hoover, Alabama
Sales Lead/Assistant Manager (September 2009-February2011)
•Assisted management with the direct hiring, interviewing, and training processes
•Effectively completed all daily opening,operational, and closing procedures
•Created and designed wardrobes according to client needs and criteria while providing quality customer service in a competitive sales environment
Wilkins 2
Birmingham City School System Birmingham, Alabama
Life Science Teacher Ossie Ware Mitchell (August 2008-August 2009)
•Provided students with a quality education in compliance to state curriculum
•Managed a 7th grade science classroom and assumed all responsibilities
•Established and maintained positive relationships with students, parents, and colleagues
Radio Shack Birmingham, Alabama
Assistant Manager (February 2006-May 2008)
•Assisted the team in resolving customer inquiries, received shipments, and cashiered
•Instructed colleagues on how to meet and exceed weekly and monthly sales quotas
•Provided quality customer service in a competitive sales environment
Bio-Life Testing Laboratory Hoover, Alabama
Laboratory Technician (December 2007-April 2009)
•Maintained daily functions on the Abbott Prism
•Tested plasma samples for Hepatitis B and Hepatitis C virus
•Maintained daily operational laboratory functions
CVS Pharmacy Homewood, Alabama
Pharmacy Technician (May 2005 to February2007)
•Directly assisted the pharmacist with maintaining daily pharmacy operations
•Maintained medication inventories in compliance to state mandated procedures
•Performed data entry applications with accuracy
REFERENCES
Available upon request
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