Software Engineer Customer

Nisha Gupta

****, ********* *****, *-**, Apt-**, San Diego CA-92120

619-***-**** **********@*****.***

Software engineer with specialization in the field of manual as well as automation testing on the IBM tool harness, cognos( IBM Tool), which is used to generate reports, Functionality of Sterling, Reading XML with XmlReader, Working with XmlNode, Using XPath with XmlDocument, Writing XML with XmlDocument, Testing RTQAs, java docs . Installing, Configuring and Maintaining 3rd party software's like, Pier Bridge, Cognos. Installing, Configuring, Deploying and Maintaining Sterling Product in Linux Environment.

UML

XML, Java Script

SQL

SQL Developer

Harness (Automation IBM Tool)

Cognos (Report Generating IBM Tool)

Lotus Notes (IBM Tool)

WMS (Warehouse management system)

C#

EDUCATION

M.S Computer Science, National University, Sep 2016. (Pursuing).

B.E Information Technology, Rajasthan College of Engineering For Women’s, May 2012.

RELEVANT WORK EXPERIENCE

Software Engineer, BridgeSGI Solutions India Pvt Ltd, Nov 2012- July 2014, Full Time

Technology: Cognos, Harness, Eclipse, SQL developer, WMS, Java, My SQL.

Installing, Configuring and Maintaining 3rd party software’s like,

Pier Bridge, Cognos, Harness.

Delivered presentations on different WMS modules to different

Teams.

Worked extensively on outbound & inbound planning and execution. Working in

Agile methodology with short iterations.

Designing docs required configuration as the solution for the customer's business using Sterling Products.

Implementation or the customization of the Sterling products for customers.

Go live support.

Customer Care Officer, Convergys India Services Pvt Ltd, Oct 2012- Nov 2012, Contract

Technology: CRM.

Generate Tickets for customer and verify with customer’s requirement.

Handle calls with customer.

AIX Administrator, Artech Infosystems Pvt Ltd, Sep 2012- Oct 2012, Full time

Technology: UNIX Operating system.

Manage Data on AIX.

Intern, Cadence design Systems, June 2011- July 2011, Part time

Technology: Eng tools/SFI/CCMS.

Testing with tools to verify the chip number used for software.

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