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Customer Service Data Entry

Location:
New Orleans, LA
Posted:
June 13, 2016

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Resume:

Mary Tucker-Malbrue

Attached please find a resume summarizing my qualifications. I have a history of working in a fast-pace office environment. I have excellent organizational skills, customer service skills

computer literate. I have an aptitude for working with numbers ten key by touch. I have demonstrated prior success in supervisory areas. I have a high work ethic. I am confident that I could put my experience to always deliver excellence to operate as one of your team. I would be pleased to hear from you, thanking you in advance for your consideration for a position in your company.

Sincerely,

Mary Etta Tucker-Malbrue

1434 Annunciation Street

504-***-****

**********@*********.***

Experience

Office Manager (Seasonal) Tax Man Financial Service LLC

October 2015 - Present (May 2016)

Manage the daily flow of the office act as gatekeeper, greet customer, route customer as appropriate to clerk to file tax return, track all employees time for payroll, submit time to paychecks to have employee checks printer for payroll.

Patient Service Associate Mammogram Dept. at St. Thomas Community Health Center

March 2011 - Present (5 years 1 month)

Enter patient mammogram results to their charts, pull pen rad report,match reports to daily mammogram back-up. Receive request to pull report for other clinic and physicians. Create daily mammogram orders for each patient that receive mammograms. Scan outside patient referrals in system submit ESB for billing sign off on each patient chart so that they can be refiled

Lockbox Processor 1,2,3 Hibernia National Bank/Capital One Bank

November 1991 - August 2005 (13 years 10 months)

Responsible for processing large dollar amount payments for corporate customers produce files using uploads, wildcat programs, tower net program. Train new and existing employees balance deposits for both Louisiana and Texas Banks

Supervisor Data Entry K&B Drugs Stores

September 1982 - September 1991 (9 years 1 month)

Supervised nine clerks on balancing K&B Drug Stores credit card charges and daily sales report received from 161 K&B Drug Stores by phone and mail entered sales reports to mainframe made daily cash deposits.

Check Collection Clerk Federal Reserve Bank of New Orleans

September 1976 - October 1981 (5 years 2 months)

Received and processed commercial and government large dollar amounts Verified checks received debited or credited both commercial and government accounts as needed

Skills & Expertise

Research

Invoicing

Data Entry

Accounting

Management

Microsoft Word

Leadership

PowerPoint

Customer Service

Training

Invoice Processing

10 Key

Outlook

Banking

Windows

Process Improvement

Medical Records

Team Building

Budgets

English

Analysis

Healthcare

Education

Delgado College New Orleans

Associate's Degree, Computer and Information Sciences and Support Services, 1974 - 1976

Booker T. Washington

Gen. Studies, 1958 - 1962

Languages

English (



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