Manager Customer
Resume:
Guillermo A. Porras ***** David Lee
********@**.*** El Paso, TX 79936
Professional Experience:
August 2010 to June 2016 Jarden Safety & Security. Distribution Manager
Managed all aspects of operations for a 202,000 sq. ft. distribution center with 56 employees and a $5.9 million annual budget. Successfully managed the implementation of SAP for all the warehouse departments. Coordinated resources and configured the database system. Developed project plans and tested scripts and performed testing. Created system documentation for all processes and implemented detailed training plans. Developed an in- house activity reporting tools to track and report accuracy and productivity in detail on all functional areas of the distribution center.
Key accomplishments:
Managed the distribution center budget by maintaining positive financial reports.
Developed a process to maximize the warehouse capacity on a 21,000 locations warehouse.
Successfully developed and implemented a procedure to reduce the OTT by utilizing lean manufacturing and best practice procedures.
Exceed customer outbound expectation by shipping an average of 12,645 monthly orders with 99.99 % of shipping accuracy.
Supervised and maintained the distribution center safety standards. March 2009 to 2010 Foxconn Inc.
Outbound Distribution Manager
Led the Dell Distribution Center Consumer to Order and Bill to Order; a start-up operation in San Geronimo, Mexico with cross-border operations. The following are some of the main responsibilities under my leadership: (I) managed the Dell operation consists of two manufacturing facilities totaling over 800K sq. ft.; (II) managed eight supervisors and 250 employees; (III) enforced the established customer metrics expectations; (IV) actively involved in the implementation of the Standard Operating Procedures.
Key accomplishments:
Successfully started the LTL SPAM direct ship JIT program from manufacturing by shipping CPU’s and merging with monitors, speakers and some other high value items.
Exceed customer outbound expectation by shipping 450,000 units per month with 99 % accuracy.
Supervised and maintained our safety standards.
June 2006 to 2009 Ryder Logistics
Senior Logistics Manager
Managed the Hewlett-Packard (HP) El Paso Distribution Center start-up operation as a third party logistics warehouse, implemented and improved the inventories accuracy from 98% to 100%; and maintained for last consecutive 24 months. The HP operation consisted of 450K sq. ft. facility with $16.5 million comprised of three accounts direct to consumers, indirect to federal agencies and commercial accounts. Interviewed and hired all distribution center staff management team and hourly employees consisting of four customer logistics managers, four customer logistics supervisors and 75 employees.
Worked together with the transportation logistic HP team maintaining strong working relationship with the local freight carriers and reducing the order turn time to 8 hours. Key accomplishments:
Exceeded customer outbound expectation by zero miss-shipments for 36 continues months.
Successfully move the distribution center from a warehouse of 206,000 sq. ft. to a new facility of 450K sq. ft. manage all building issues and coordinate all possible fixtures. Experience Blueberry Confections
June 2004 to June 2006 Distribution Center Logistics Manager Responsible for the El Paso Distribution Operation and the traffic department with a in-house transportation company with an operating budget of $4.5 million. Participate and accomplished the reduction of expenses in the Traffic Department Key accomplishments:
Developed and implemented metrics in order to improve the inventory accuracy from 37% to 92.9% by implementing and enforcing inventory controls processes. Accomplished the reduction of excess/obsolete inventory in El Paso this contributed to increased production efficiencies and the reduction in inventory taxes.
Restructured the distribution center staff by department and reduced the excess of personnel, developed and certificated process by job function to increase the productivity and the continuous improvement.
Coordinated and controlled all activities in the Foreign and Trade Zone in order to be in compliance with the US customs requirements.
The Holmes Group Inc
January 2000 to June 2004 Distribution Center Manager Participated in the El Paso Distribution Center start-up operation for a warehouse of 300,000 sq. ft. making all negotiations of contracts with vendors and contractors. This operation consisted in consumer and retail business and it had an operating budget of $ 2.5 million. Key accomplishments:
Worked with the Texas Employment Commission and hired all distribution center staff saving the company $1,000 per employee for all employees hired by this government state office.
Implemented and improved the efficiencies and accomplished the reduction of order turn time from 72hrs. to24hrs.
Initiated and established a safety committee program for all departments including the Call Center which contributed to 48 months without LTA or NLTA.
Successfully developed and implemented metrics for Consumer and Retail departments and reported to our upper management on weekly bases to demonstrate our continuous improvement.
Hasbro Inc.
July 1995 to January 2000 Warehouse Distribution Supervisor Supervised work crew of up to 40 employees in all aspects of warehousing and was directly responsible for improving the loading process at the Distribution Center, which reduced our Distribution Center returns by 95%.
Key accomplishments:
Responsible of the Operations Improvement Team which reduced average order turn time from 91 hours to less than 10 and was part of a team that analyzed the departments receiving process and developed an ergonomically better way that reduced soft tissue injuries or strains.
Participated with the upper management team in Mexico City restructuring of procedures and work capacities of personnel by performances and participated as an ISO 9000 auditor
Education:
Bachelor of Science in Business Management
University of Phoenix at Santa Teresa New Mexico, 2002 Training and Seminars Attended:
•Certified ISO 9000 auditor •Supervision and Leadership
•Team Building Training •Litigation Avoidance
•Certified OSHA 200 log record keeper •Safety rules and regulations
•Accident Investigation Training •Certified Trainer Forklift Trainee
•OSHA rules and regulations
Additional Skills:
•100% bilingual English and Spanish •AIB rules and regulations
•Self-motivated and goal oriented •Bicultural
•SAP, SYSPRO, SYMEX, AS400 •WMS systems and RF functions
•Inventory Controls (ABC system, Values system,)
•Computer Literate (Windows, Microsoft Office 2010)
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