Customer Service Representative
Resume:
***********@*****.***
PERSONAL PROFILE
I am an accomplished graduate with varied experience in cross-functional leadership and management roles. I have achieved academic excellence record thru combining my effective communication, interpersonal and intellectual skills with being enthusiastically ambitious, analytical with a practical approach to problem solving and decision-making process independently as well as part of a larger team; success-oriented and God-fearing individual above all.
OBJECTIVE
Seeking for a challenging job that will allow me to utilize and contribute my skills and experience in various fields to the success of the company in a long run.
EDUCATION
Mindanao State University, Main Campus Marawi City
Bachelor of Science in Business Administration - Management
Honor: Cum Laude; CGPA: 1.73 [2015]
Dinas National High School, Dinas Zamboanga del Sur
Secondary Diploma
Honor: Valedictorian [2011]
Guinicolalay Elementary School, Guinicolalay Zamboanga del Sur
Elementary Diploma
Honor: Valedictorian [2007]
INTERNSHIP
Department of Labor and Employment-X Western Misamis Oriental Provincial Office, Region 10 Kauswagan Highway, Cagayan de Oro City– 250+ hours
Supervised the documents section and assisted the Officer-in-Charge during the Job Fair 2014
Entertained clients’ inquiries and needs & handled some of the documents processing and act as a receiving officer
Internship Highlights: Received an outstanding performance ratings (98%) as evaluated by the Officer-In-Charge.
CAMPUS/EXTRA-CURRICULAR/COMMUNITY ACTIVITIES
5TH Young Executives Business Management Convention (2015 Mindanao-Wide Convention)
Design and Lay-Out Team
Conceptualized the overall design and lay-out of the invitations, programmes, certificates and other materials needed in the activities for the two-day convention with 500+ delegates all over Mindanao
Facilitator Team
Facilitate all the activities and the delegates during the two-day convention.
Junior Leadership Volunteering Program
Volunteer: Outreach Program (Child Laborers motivational program @MSU Conding Elem. School)
Organizer and Design and Lay-out Chairman: Seminar-workshop
“Awareness Campaign on Personal and Environmental Effects of Smoking” during the 2nd Junior Leadership Volunteering Program on Good Governance and Social Responsibility with a theme: “Taking the LEAD: Inspiring and Influencing others into Ethical Action and Volunteerism on Environmental Care and Sustainability”
Attended & actively participated numerous academic & semi-academic competitions, leadership seminars/workshops, personality development programs & many other related matters.
RELEVANT SKILLS
Excellent in verbal, written and interpersonal communication skills
Computer literate and Able to work under pressure on a variety of projects simultaneously and enjoys working with people
Well-developed computation skills, research skills, excellent analytical, critical thinking skills and ability to identify and resolve complex problems
Ability to plan, organize, coordinate, handle multiple priorities and can function independently in a multi-task environment, as well as part of a team with minimal supervision
HOBBIES
GROUP/COMPANY AFFILIATIONS
Mindanao State University Lumpingan and Zambosurian
Junior People Management Association of the Philippines (JPMAP) – MSU Chapter
Junior Executive Club
RECENT AWARDS/CERTIFICATIONS RECEIVED
Work Experience
Convergys Eastwood Avenue, Quezon City
Customer Service Representative
AT&T Entertaiment Group
Directv Account
PROFESSIONAL LICENSE
I am a licensed and duly registered REAL ESTATE BROKER.
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