Software Support

Syed Tahir Kamal Shah

Contact: 054******* email: ************@*******.***

Technically-Proficient IT Professional

Offering extensive experience, a distinguished track record, and demonstrated abilities in information Technology: area of Experience and interest includes:

Computer Technician /Support system Administrator Networking Administrator

CAREER SUMMARY

IT professional with proven experience in supporting and optimizing performance of workstation, peripherals, operating systems, network system hardware and software: including installation configuration and preventative maintenance .Resolve network connection issue. Provided services focused technical support –both remote and on sire-to achieve effective troubleshooting efficient resolution of issues, and maximum customer satisfaction .Completed projects Schedule. Exceptional communication skills .Able to quickly grasp and adapt to new concepts, technologies, and environments

SELECTED ACCOMPLISHMENTS

• Contributed toward network installation encompassing, 115 workstation, and 44 printers. And 4comm.

Rooms with supporting infrastructures. Move was accomplished within four weeks.

• Liaised with technicians to ensure seamless migration of 500 employees to mail

• Contributed toward small to large projects, from installation one computer and software applications to installing, configure and upgrading 100+computer along with network equipment and printer.

• Successfully researched, analyzed, troubleshot, and resolved simple to complex network problems and problem associated with PCs printer, Software and Hardwar, initiated preventive actions.

• Supported 8,650 devices with 3,118 desktop/laptop Workstations, 2,381 printers, network equipment.

TECHNICAL SKILLS

Network Protocols:TCP/IP. NETWORK Installation

Software: Microsoft Office, Attachmate, Norton Antivirus

Operating System/Server: Windows XP/Professional, Server 2003/2008

Hardware /Special Systems: Desktop/Laptop Computer, Printer

EMPLOYMENT CHRONOLOGY

Tecnosys, Karachi

IT Support (2010-2011)

Orchestrated installation, Troubleshooting, administration, and upgrade to all desktop/laptops printer hardware (including All Type of switch and Cisco Switch) and Software Application .Effectively installed and Configure Cisco equipment Made Cat5 Patch cable terminated Cat5and Cat6 Cable (Rj45,Pandit&SiemenceConnecters).Installed and Configure New Network, Installation,Troubleshooting maintained Easy Check-in Units. Performed routine Backup .Handled Cabling and Installation of Switches, Software, Etc

• Provided end user support (over 10,000 users) improved Customer Satisfaction.

• Coordinated automation of all network and Computer Equipment

Wi-Tribe (Sale & Marketing)

IT Support & Sale (2011-2012)

Door to Sale Marketing of Internet Wi-tribe Devices in Karachi Atmosphere and in the middle of Karachi

Offices, retail shop are mostly Client of wi-tribe devices and Card sale

• Mostly target

.

Tayab Ali Security System Provider (I.T & CCTV Support)

Professional Accomplishments

Leading Sonari Bank security system as Company Contract,Textile, Shop and House Networking, I.T &CCTV support With help of team leading Profile .leading my team as per installation of hardware and networking program .

Vast working experience in Installing CCTV, Alarm Profound knowledge of AC and DC Power, DVR Programming Familiarity with Video and Power Cabling Proficient with Electronic Security System

Ability to build CCTV system design,Ability to configure network

CCTV Technician,

Prepared purchase request of CCTV materials. Assisted on CCTV monitoring of events inside buildings and perimeter areas. Assured that all CCTV in the facility were running in good working conditions.

Repaired CCTV cameras on site. Installed application software for Access System and DVR NVR System.

Learned new software programs and network systems

PEL

Petroleum Exploration (PVT)LTD (I.T & CCTV Support)

I.T Officer

Responsibilities

I.T and CCTV its upkeep and maintenance.

Installed all type of software and software engineering and arranging sharing of computer software and Hardware resources between various company computer

Professional capabilities in the performance of your official obligations to meet the challenging demands. You will place and accord company interest on top priority.

Undertake all additional duties concerning computer assigned by Chief Executive or any senior functionary on the company on his behalf.

Ensure proper secrecy of all office matter pertaining to the organization and will not leak out or pass on any information/ document to anybody or outsider during your stay with us or even after leaving the organization.

Tell

Tell Communication (I.T & CCTV Support)

Support Manager

Responsibilities

Responsible for costumer relation and Making team help desk

Manage technical staff on Location

All type of Networking and also CCTV Troubleshooting

Personal Detail

Name : Syed Tahir Kamal

Father Name : Syed Kamal

Nationality: Pakistani

CNIC: 41204-9523239-3

Education

BS ( computer Science ) Urdu Science University

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