Office Manager

BRYAN COFFEY

**** ********* *****, ********* ** *8270

(C) 704-***-****

**********@***.***

QUALIFICATIONS

Results focused, dedicated and client-oriented professional with extensive experience working in high volume, deadline driven work environments. Proven ability to work under pressure and remain focused during constant interruptions.

Office Management

Team Building

Staff Development &

Training

Policy & Procedure

Manuals

Analyzing & Planning Abilities

Punctual

Strong Administrative Skills

Bookkeeping & Payroll

Report & Document

Preparation

Spreadsheet & Database

Creation

Accounts Payable &

Receivables

Records Management

Inventory Management

Expense Reduction

Client Relations

Effective Multi-Tasking Abilities

Computer Software & Hardware Knowledge

ACCOMPLISHMENTS

Technocom – Charlotte, NC 05-14 - 03-16

Provides technology services to the small and medium business community. Delivers services that enabled customers to focus on their core business while enabling growth through technology.

Managing Director

Planned and organized production schedules and administrative processes. Determined quality control standards and project and resource requirements. Estimated, negotiated and agreed to budgets with managers. Liaison with marketing and sales staff. Designed and implemented office policies by establishing standards and procedures. Met with clients to increase sales for the outsource division.

Miller, McNeish & Breedlove – Charlotte NC 1-13 - 4-14

An accounting firm specializing in offering financial services to high net worth families and individuals, as well as small to mid-size businesses.

Office Manager

Created and updated records and databases with personnel, financial and other data. Allocated responsibilities to the administrative and junior staff to ensure maximum performance. Managed business functions as well as the overall operations of the office. Organized the repair and routine maintenance of the production equipment. Tracked the office supply inventory and approved supply orders. Scheduled appointments and meetings for executives and upper level staff. Maintained office staff by recruiting, selecting, orienting and training employees.

Dozier Law Group – Charlotte NC 5-10 – 12-12

A full-service law firm that has been providing high-quality legal services in North Carolina for nearly four decades.

Office Manager

Created a high level of office efficiency by planning and implementing office systems, layouts and equipment procurement. Defined procedures for retention, protection, retrieval, transfer and disposal of records. Kept attorneys informed by reviewing and analyzing special reports, summarizing information and identifying trends. Managed contract and price negotiations with office vendors, service providers and the office lease. Reported to the managing partner and participated in management meetings. Directed office services by organizing office operations and procedures.

Nova Office Strategies – Charlotte NC 2-91 - 4-10

Nova Office Strategies offers a wide range of customized document and management solutions for law firms and corporations that have complex and demanding projects with tight deadlines.

Operations Manager

Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions. Prepared necessary proposals, presentations and reports for current and prospective law firms in order to generate new business. Partnered with HR to maintain office policies. Discussed with paralegals the organization and processes for their legal documents to maintain a high level of premium services. Liaison to law firm administrators to determine the best way to meet their diverse and changing needs. Exceeded the front and back office expectations of our facilities management accounts. Managed document management software and procedures. Created the benchmark legal copying and scanning services for Charlotte and surrounding areas.

EDUCATION

Pfeiffer University 1979-1981

Misenheimer, NC

AFFILIATIONS

The Abandon Project – Lead Volunteer – theabandonproject.org

Sharon Baptist Church – Bi-Vocational Youth Director – mysharon.org

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