Physical Therapy
Resume:
SHARON SABLON MAYA, PTRP
License #: *******
Blk 6 Lot 45, Molave Drive,
Sorrento Homes Subdivision, Bacoor Cavite
Email: *********@*****.***
A Professional and hardworking individual devoted to improving company's reputation through exceptional client interaction and well delivered quality service. I am a very good team player and an independent worker.
EXPERIENCE
51Talk Philippines
March 2014 to July 2014
Online English Teacher(3-Star Teacher)
Teaches proper word pronunciation and grammar to Chinese students
Makes recommendations on how students can further improve their English speaking skills.
English Handles Kids English, Travel English, Daily Conversation English and Business subjects
Evaluates students based on their daily performance
C3 Customer Contact Channels
December 2011 to June 2012
Quality Assurance Associate
Audits 35 Charter advisors in week.
Highlights bright spots and behaviors that need improvement.
Makes recommendations to correct negative behavior.
Coordinates with Partner coaches for timely and appropriate coaching.
24/7 Customer Philippines
June 2008 to June 2011
Customer Service Representative
Answers over 40 incoming calls per day.
Discusses OPTUS prepaid billing inquiries including usages of mobile service
Answers general inquiries related to prepaid mobiles.
Does Online services registration and walkthrough
Basic handset/mobile phone troubleshooting.
Convergys Philippines
September 2005 to May 2008
Billing Advisor
Answers over 40 calls per day
Processes GM Onstar account activations, suspensions and renewals.
Answers questions regarding charges, credits and debits.
Handles other billing inquiries and disputes.
MTC Academy
January 2005-July 2005
Lecturer
Lectures on MT English, Medical Terminologies
Gives lectures on Basic Anatomy and Physiology Terms.
Gives lectures on Basic Neuromuscular and musculoskeletal terms.
Teaches students basics of transcription theoretically and practically.
SPI Technologies
June 2004 to December 2004
Medical Transcriptionist
Transcribes recordings for Dermatologic, Orthopedic, and Surgery Cases.
Transcribes recordings for Neurologic, Musculoskeletal and EENT Cases
Does basic editing and proofreading
Shalom Caregivers School
June 2003 to May 2004
Freelance Caregiver Instructor
Discussed PT related topics such as Transfers, Mobility Exercises,
Assistive Devices and other related Medical Conditions.
Prepared visual slides for lectures
Taught Basic Water Safety
EDUCATION, TRAINING AND DEVELOPMENT
SPI Technologies
June 2004
Medical Transcription Training
PNRC Manila
July 1999 to Aug1999
Basic First Aid
Advanced First Aid with CPR
Basic Water Safety and Lifeguarding
Philippine Rehabilitation Institute
Graduated April 2000
Bachelor of Science in Physical Therapy
PERSONAL INFORMATION
Birthday: January 2, 1977
Birthplace: Manila
Religion: Catholic
Status: Married
Spouse’s name: Dennis R. Maya
CHARACTER REFERENCES
Cathy Gono Cruz
Colleague
24/7 Customer Philippines
Jessie Geroy
Team Leader
24/7 Customer Philippines
Glenda Navarro
Operations Manager
24/7 Customer Philippines
Contact this candidate