Graphic Designer
Resume:
TODD JAMES
P:
E:
*********@*****.***
W:
toddjamesportfolio.weebly.com
EXECUTIVE
PROFILE:
Innovative,
results
oriented
project
manager
/
IT
manager
with
over
ten
years
of
experience
and
a
passion
for
building relationships,
exceeding
client
and
management
expectations.
Proven
success
in
the
areas
of
project
management,
customer
care center,
operations,
software,
new
product
implementations,
and
e- business
solutions.
Strong
skills,
in
team
building, communication,
presentation,
as
well
as
inter- department
and
executive
client
relations. HIGHLIGHTS:
Business
Skills
-
over
10
yrs
exp Management
• General
Manager
for
7
service
locations
for
multi- million
dollar
client
• Manage
Design
Teams
up
to
20 Professionals
• Standardize
Training
• Increase
Customer
Satisfaction
• Optimize
Profits
&
Control
Costs
• Build
Sales
Forecasts
• B2B
Sales
• Project
Management
• Field
Operations
Support
Corporate
Design
• Electronic
Logo
Design
• Branding
Requirements
• Printed
Media
including
advertisements,
brochures,
posters,
flyers,
business
cards,
magazine
layout
• Create
concept
mockup
for
Web
and Mobile
apps
• Visual
identity
Technical
Skills
-
over
10
yrs
exp Design
• Adobe
Creative
Suite
5/6-
Master
• Photoshop
• Illustrator
• Dreamweaver
• Flash/Action
Script
3
• Indesign
• Flex
• Corel
Painter
Network
Operation
• HTML/XHTML
knowledge
• MS
Office
Suite
2010
• Keynote
• CSS
• Troubleshooting
equipment
failure
• Configure
new
equipment
• Install
servers
• Upgrade
OS
&
software
• RMS
• Mac
&
PC
• AS400
ACCOMPLISHMENTS:
Increased
customer
satisfaction
rating
by
19.5% Surpassed
revenue
goals
in
4
consecutive
quarters Sales
growth
of
34%
or
higher
in
multiple
consecutive
periods EXPERIENCE:
08/2014
to
07/2015 IT
Manager
STAPLES
–
Milton
GA,
• Built
a
book
of
business
through
in- store
customer
engagement,
referrals
and
outbound
calls
• Sales
of
technology
products
and
services
to
new
and
existing
customers
• Developed
and
maintain
relationships
with
local
carrier
reps.
• Met
established
personal
and
department
sales
goals
• Executed
accounts
payable
and
receivable
reporting
enhancements
and
reconciliation procedures
09/2013
to
11/2013 L1
Data
Technician Hewlett
Packard
Contracted
through
Trade
Star-
Alpharetta
GA,
• Worked
with
leading
technology
companies
software
and
hardware
including
Apple,
Cisco,
HP, IBM,
Lenovo,
Microsoft,
Samsung,
Sony,
Symantec,
and
VMware
• Focused
on
a
strategy
of
execution,
diversification
and
innovation.
Developed
and
maintained relationships
with
local
carrier
reps.
• Responsible
for
the
collection,
recording
and
retrieval
of
information
• Ran
all
network
and
data
cabling
WAN,
LAN,
Fiber 01/2010
to
Current Lead
Graphic
Designer Fading
Mist
Design
Group
–
Cumming
GA,
• Created
the
look
and
feel
of
the
organization's
online
presence
in
social
media
forums
• Designed
unique
materials,
including
advertisements,
brochures
and
logo
designs
for multiple
small
businesses
• Created
concept
mockups
for
web
and
mobile
applications
• Worked
with
other
engineers
to
deliver
polished
final
products
• Commercial
B2B
sales
• Accounts
payable
and
receivable
09/2007
to
06/2013 Cowabunga
Inc
General
/
Account
Commercial
Account
Manager
–
Alpharetta
GA,
• Managed
team
of
20
professionals
• Initiated
program
that
standardized
employee
training
and
led
to
increase
in
customer satisfaction
by
19.5%
• Surpassed
revenue
goals
in
four
consecutive
quarters
• Optimized
profits
by
controlling
food,
beverage
and
labor
costs
on
a
daily
basis
• Executed
accounts
payable
and
receivable
reporting
enhancements
and
reconciliation procedures
• Built
sales
forecasts
and
schedules
to
reflect
desired
productivity
targets
• Commercial
B2B
sales
09/2002
to
06/2007 Level
One
General
/
Account
Commercial
Account
Manager
–
Alpharetta
GA,
• Managed
team
of
15
professionals
• Surpassed
revenue
goals
in
four
consecutive
quarters
for
my
first
three
years
• Optimized
profits
by
controlling
materials
and
labor
costs
on
a
daily
basis
• Executed
accounts
payable
and
receivable
reporting
enhancements
and
reconciliation procedures
• Built
sales
forecasts
and
schedules
to
reflect
desired
productivity
targets
• Offered
exceptional
customer
service
to
differentiate
and
promote
the
company
brand
• Residential
and
Commercial
B2B
sales EDUCATION:
2010 Bachelor
of
Fine
Art
in
Multimedia
and
Graphic
Design AIU
Atlanta
–
Dunwoody
GA,
Minor
in
Business
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