Warehouse/Operations Management
Resume:
PAUL W. GO
Email: ******@***.***
Memphis, Tennessee 38018
901-***-**** (C) / 901-***-**** (H)
MANAGEMENT QUALIFICATIONS
OPERATIONS * INVENTORY * WAREHOUSING * DISTRIBUTION
Established a history of management accomplishments that includes success in optimizing warehousing, distribution and logistics. Path to success has been through strategic focus on efficiencies related to operations and continual evolution of personal leadership, operations management, and statistical analysis skills. Recognized as a dynamic leader with over 25+ years hands-on experience who conceptualizes and absorbs information quickly. Track record includes technology implementations, use of best practice processes, implementation of quality initiatives, improvements in training effectiveness, and efficiency improvements. Offer a history of: (1) strategic and tactical planning to guide improvements in operations to become a benchmark for comparison, (2) innovation related to capacity planning, profit enhancement and service solutions and (3) multi million dollar cost savings.
CORE COMPETENCIES
* Management * Training & Motivation * Customer & Vendor Relations
* Loss Prevention * OSHA / SOX Compliance * Scheduling
* Inventory Control * Shipping & Receiving * Budget Control
* ISO certification familiarization * cGMP familiarization
PROFESSIONAL EXPERIENCE
PHARMEDIUM HEALTHCARE, LLC, Memphis, TN 06/12 – 01/16
Inventory / Receiving Supervisor Maintains and improves the cycle count program to ensure 100% accuracy of drugs, raw materials and finished goods. Monitors and improves the Kanban inventory system including all backflush Raw Materials. Completes and submits a Weekly Inventory Cycle Count Scorecard identifying root causes as it relates to variances in inventory. Ensures all purchase orders are properly created, received, and documented accurately. Coordinates all End of Month receiving transactions to account for proper accounting communication. Monitors all purchase orders placed with the vendor to ensure inventory safety stocks and reorder points are maintained. Coordinates daily requirements related to ensuring all receiving inbound is received and put away as well as restocking of pickable locations. Responsible for the order of all raw materials (inventory and non-inventory) as it relates to production, except drugs, from supply vendors. Provides recounts for all cycle count discrepancies.
Achievements:
-Coordinated the movement of palletized product during the reorganization (racking) of the Raw Materials Warehouse resulting in the timely completion of the pick location for the Batch and Staging Group the following evening and increasing usable storage space by 70%
-Maintained a friendly, professional work area resulting in zero turnover within the group resulting in the lowest turnover percentage versus all other departments in the facility
-Provided support for both the Shipping area and the Clean Room resulting in the production of sufficient Finished Materials for customer orders
-Established an excellent rapport with the Corporate Office, as well as with Company vendors to ensure Raw Materials were ordered in a timely manner
UNITED PARCEL SERVICE (UPS), Memphis, TN 07/99 – present
Senior Package Handler Worked in various areas within the Memphis Hub including sorting, scanning, and loading of packages into and out of package cars and trailers. Began career as a scanner for the Air Freight department and presently assigned to the Outbound (Ground) department responsible for missorted packages. Work in a union environment (Teamsters) but not as a union member.
JACOBSON COMPANIES, Olive Brach, MS 09/10 – 02/12
Inventory Supervisor Analyzed shortfalls and failures in properly maintaining/controlling the inventory within a 500K sq.ft facility. Reviewed current processes in the cycle count program and streamlined procedures into a simpler, easy-to-manage program; coordinated the daily accountability of inventory between two separate inventory systems (AS400 / JD Edwards). Provided a detailed daily/weekly/monthly report to the executive staff outlining analysis findings and root cause for inventory failures. Maintained the integrity of all warehouse bays resulting in meeting and/or surpassing customer expectations. Carefully planned the actions required to prepare a physical inventory where none existed, resulting in two exceptionally outstanding inventories as well as two excellent cycle count audits directed by the customer. Assisted in coordinating the movement of new product to a HOLD status, as directed by the customer, until samples of the new product was tested and passed by the FDA, then released of the product for shipping purposes. Ensured product and corrugated was available for the Production group in the creation of modular displays for the customer.
Achievements:
-Improved inventory accuracy from 99.54% to 99.992% through coordinated system management.
-Completed two physical inventories resulting in a case accuracy of 99.992% and 99.98% respectively.
-Completed a customer-directed cycle count audit resulting in 100% case and location accuracy.
-Coordinated all HOLD product for the customer upon FDA approval resulting in 100% compliance
-Additional responsibilities included the supervision of the Operations group as needed.
BENCHMARK BRANDS, INC., Memphis, TN 10/07 - 10/09
Warehouse Manager Supervised logistics of inventory fulfillment, replenishment, and movement; directed internal warehouse operations including scheduling employees, monitoring computer tracking of inbound/outbound merchandise, and promoting safety awareness according to corporate and OSHA standards. Maintained inventory control and ensured proper procedures/documentation in processing shipments.
* Served in a key role to plan and coordinate inventory activity and worked directly with accounting and purchasing with regard to balancing inventory levels, problem resolution and troubleshooting.
* Oversaw functions related to inventory management:
- Ordering - Expedite back orders - Inventory reporting - Order research
- Inventory movement - Inventory Control - Physical inventory counts - Loss reduction
Achievements:
- Improved inventory accuracy from 75% to 95% through coordinated system management.
- Created and implemented Standard Operating Procedures resulting in a 75% increase in overall accuracy.
- Introduced changes within the outbound/inbound shipping area resulting in a 99% shipping improvement and a
75% reduction in aged orders.
- Increased Inbound Freight processing to 24-48 hours of receipt.
- Increased Customer Returns Processing to less than 48 hours.
- Coordinated WMS and RF Scanner System training for all warehouse personnel.
TENNESSEE REVERSE LOGISTICS (TRL) - Centerpot, Inc., Memphis, TN 2/05 - 9/07
Inventory Control Manager Hired based on extensive logistics and inventory control experience. Provided professional and efficient customer service and problem solving specific to on-time inventory delivery. Oversaw the development of operational procedures with an emphasis on increasing productivity.
* Maintained inventory control and ensured proper procedures/documentation in processing of orders.
* Recognized by management and peers for strong work ethic, customer service, and a personal attention to meeting management's goals.
Achievements:
- Oversaw the implementation of a new Warehouse Management System that streamlined inventory transactions between TRL and Daimler-Chrysler.
- Developed and implemented a Cycle Count Program that improved product accountability.
- Improved inventory accuracy from 75% to 95% through coordinated system management.
- Continually studied operations, identified inefficiencies, and implemented improved throughput methods that streamlined operations.
Other Prior Positions:
Inventory Control Supervisor TECHNICOLOR-THOMSON GROUP 5/00 - 12/04
Operations Supervisor WILLIAMS-SONOMA DIRECT 10/99 - 4/00
Manager - Hub Operations FEDEX 8/91 - 4/99
EDUCATION
UNIVERSITY OF MEMPHIS (formerly MEMPHIS STATE UNIVERSITY), Memphis, TN
B.S.E.T Engineering Technology
B.S. Biology
MILITARY
U.S. AIR FORCE, Ellsworth AFB, SD
Rank: Lieutenant Logistics - Transportation Specialist
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