Phillip Lewis
South Bend, IN, 46615
Cell: 317-***-****
***********@*****.***
Objectives
Seeking position in supply chain and operations management
Work Experience
Exel (Walmart Return Center) Indianapolis, IN, Operations Supervisor: Apr. 2013 – April 2015
Recall / West Side Module Supervisor, Shipping and Liquidation Supervisor
Conduct daily start up meetings
Resolve associate work related issues and serve as an operational resource
Review associate productivity and performance through spreadsheet analysis
Oversee training and cross training of associates
Coach associates to improve performance
Perform multiple weekly and daily quality audits to uphold legal compliance and customer standards
Review and audit all shipping documents and outbound loads
Address and resolve associate conflict, and enforce Exel policies with fairness and consistency
Total Quality Logistics, Logistics Coordinator / Account Executive: Aug. 2012- Feb. 2013
Fulfill customer’s transportation needs based on broker’s rate quotes and generate desirable margins
Coordinate actions of suppliers (carriers) to ensure quality service for clients
Develop and maintain relationships with quality carriers to secure the best rates
Ensure booked carriers have adequate equipment and credentials to haul loads safely and legally
Ensure data integrity by cross-referencing all documentation (load tenders, rate confirmations, BOL’s)
Celadon Trucking Inc, Fleet Manager: Jan. 2012 – Aug. 2012
Manage Fleet of 65 to 200 drivers to ensure the fulfillment of customer demands, and a high level of truck utilization
Evaluate and councel drivers on performance, and create reports documenting findings
Create and approve routings, (time off, maintenance, administrative, etc)
Authorize driver work related expenses
Internship Experience
Foxconn Electronics, Contract manufacturer for Hewlett Packard, Production Planning Analyst Intern: May 2011- Aug. 2011
Scheduled work order production to maximize facility utilization. Generated reports essential to internal and HP’s operations. Additionally, learned operations in Warehouse, Production, and Order Management Departments through rotation. Collected data and aided in the completion of a major facility project.
Education
Indiana University, Kelley School of Business, Indianapolis, Indiana
Bachelor of Science in Business
Triple Major: Supply Chain Management, Marketing, and International Studies (Focus in Chinese)
Dean’s List Student
Sun Yat-Sen University, School of Chinese as a Second Language, Guangzhou, China
Study Abroad Program: Summer 2010Skills and Certifications
Six Sigma Green Belt in process improvement strategies from Indiana University’s Kelley School of Business
Hazmat 49 CFR certification through Exel
Skilled in developing cultural and team building activities
Successfully completed Exel’s Essentials of Leadership and Frontline Operational Leadership courses
References Available Upon Request